A Quality Function Deployment approach for Production Resilience improvement in Supply Chain: Case of Agrifood Industry

Performance indicators for supply chain resilience: review and conceptual framework

“…In order to increase the performance and resiliency of the supply chain, many researchers investigate the supply chain and draw out the indicators; for example, Carvalho et al (2014) pointed out the redundancy and transport flexibility as the indicators in their study about the Portugal automotive supply chain. While Elleuch et al (2016) suggested collaboration, flexibility and redundancy are indicators when examined the agri-food industry. Furthermore, Lam and Bai (2016) described visibility as a supply chain resilient indicator in a maritime supply chain.…”

“…There exist supply chains from different sectors that faced the disruption, i.e., automobile sectors (Carvalho et al 2014;Azevedo et al 2013), manufacturing sectors (Rajesh 2016;Sahu et al 2017), food supply chain (Elleuch et al 2016;Scholten and Schilder 2015), textile…”

“…Figure 5 shows the different supply chains from various sectors and illustrates total supply chain that were examined, out of which 19% supply chain belonged to manufacturing sector, 14% supply chain belonged to automobile sector and rest was belonging to food, chemical, IT, electronics, transport, textile, and marine and energy sector. Carvalho et al(2014) Total cost, Lead time ratio Yusuf et al(2014) Cost, Turnover, Net profit, Market share, Customer loyalty Betts and Tadisina (2009) Manufacturing Lead time, Product development cycle time, Inventory holding costs, Demand forecasts, On-time delivery Khan and Pillania (2008) Setup time, Manufacturing lead time, Order-to-delivery cycle time Yauch (2011) Total cost, Manufacturing lead time Azevedo et al (2013) Energy consumption Kamalahmadi and Parast (2016) Value (redefine their valuation methods to account for unpriced costs and benefits), Individual investment, Demand Forecast and planning Elleuch et al (2016) Peak demand, Change in production plan, Power cuts (recovery to shutdown) Ali et al(2017) Timely information about the event, Real-time strategic decision, Knowledge of operating assets, Speed of recovery, Loss per unit of time, Culture of quality, Effective communication, Leadership and Innovation Tang (2006) Change in the configuration of the new product Wieland and Wallenburg (2013) Recovery to shutdown Jain et al(2017) Demand forecasting Glickman and White (2006) Real-time assessment, Increased inventory level, Technological threats Pettit et al(2010) Lead…”

“…If there is collaboration between two organizations, then it would help to reduce inventory holding cost and simultaneously increases the responsiveness to customer by doing on-time delivery. Elleuch et al (2016) explained that if there is redundancy in any supply chain, then it would be helpful during peak demand period and would increase recovery during shutdown, due to circumstances such as power cut, flood and earthquake. If a supply chain is agile, it would reduce manufacturing lead time and total cost.…”

Application of multi-based quality function deployment (QFD) model to improve halal meat industry

“…However, there are few published applications of QFD for the improvement of food quality systems. Previous research that utilised QFD were to increase the leanness of food supply chain (Zarei et al, 2011), implement food safety policies (Sweet et al, 2010) and improvement of production resilience in agrifood industry (Elleuch et al, 2016). Similarly, QFD can be utilised to improve halal compliance and identify areas for improvement.…”