A process-based quality management information system

Chin, Sangyoon; Kim, Kyungrai; Kim, Yea-Sang

doi:10.1016/j.autcon.2003.08.010

Cited by 48 publications

(26 citation statements)

References 7 publications

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“…"Managing the system documentation as a result of the extremely arduous and bureaucratic QM documentation requirements is difficult for contractors" (Lam and Ng, 2006). This problem was mentioned in other researches carried out by Foster (2008), Sroufe and Curkovic (2008), Turk (2006), DelgaoHernandez and Aspinwall (2005), Chin et al (2004), Tsekouras et al, (2002) Pheng andWee (2001), Dissanayaka et al (2001), Love and Li (2000), and Motazed- Keivani et al (1999). By ineffective maintaining of the QMS, companies might not be able to achieve the quality system objectives and might be directed into wrong directions such as "managing the documentation aspects of the system."…”

Section: Problems Benefits and Objectives Of Implementing The Qmsmentioning

confidence: 87%

Performance measurement in a quality management system

2011

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Certification to quality assurance standards has become a must for many construction companies nowadays to be able to survive in highly competitive market.Companies face some difficulties while deploying a quality management system. On the other hand and from resource management point of view, resource utilization should be optimized both in company and its projects. This optimization is sought to be cost saving and time reduction while enhancing quality in many recent studies.The main challenge in resource optimization is employees' and workers' low morale and their resistance against organizational change. In order to overcome this problem and creating a motive environment in construction companies, a robust decision support tool is needed to efficiently and objectively measure and monitor employee performances.The core research objectives of this study are to: (1) overcome main pitfalls of quality management system deployment including large amount of paperwork, unstructured documentation, improper communication, and low employee morale;(2) formulate a conceptual framework to quantify employee performances based on three management factors of time, cost, and quality to be used as a basis for motivation system; and (3) develop an online office automation system using web and database capabilities of Microsoft Visual Studio .NET 2008 that simultaneously aims to optimize resource utilization.First, an extensive literature survey was conducted and through a questionnaire survey, the research methodology was designed.iv Second, a performance measurement framework was developed to enable efficient and effective resource utilization in construction projects and companies. The framework incorporates three management factors of time, cost, and quality and objectively quantifies each employee's performance. It was aimed to reduce the subjectivity of performance calculations through quantifying work quality. The performance factors could be further employed as a motivation tool for employees while being used as a performance monitoring decision tool for manager.Third, a prototype web-based office automation system was developed to enable the integration of the research developments of this study with information technology to facilitate its adoption in the construction companies. The system is designed to: (1)

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Section: Problems Benefits and Objectives Of Implementing The Qmsmentioning

confidence: 87%

Performance measurement in a quality management system

2011

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“…As to the quality management area, a couple of researches introduced mobile quality inspection solutions. Chin (2004) attempted to integrate the schedule and quality using multimedia, but no quantitative relationship between progress and quality was clarified.…”

Section: Progress and Quality Management And Its Integrationmentioning

confidence: 99%

Development of a Progress Management System Integrated with the Quality Inspection Process: Case of a nuclear power plant construction project in Korea

Kwahk

Park

Kim

et al. 2011

Journal of Asian Architecture and Building Engineering

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In this paper, the authors present the concept of a progress management system that synchronizes the quality inspection process with integrated cost-schedule information in construction projects. In general, construction progress has been measured using subjective judgments by field managers or extensively processed cost data. A practical progress management system should be able to maintain and provide objective and reliable progress data on time without extra data processing. The quality inspection process can produce appropriate data for this purpose. However, in conventional construction management practices, progress measurement and quality inspection have been separated. In order to design and implement a system that synchronizes them, the available information that can be provided from current processes were identified and connected using the following steps: 1) analyzing the quality inspection process, 2) identifying the means for measuring progress, 3) determining identical elements in various schedules, and 4) linking quality inspection lots to the means for measuring progress. An on-line system was developed and applied to a nuclear power plant construction project in Korea. The results from operating it show that the conflicts in progress determination between clients and contractors were reduced, and the costs and time for administrative tasks involving the processing of progress management and quality inspection data were saved.

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“…Riley and Pickering have suggested an automated total quality management system composed of quality assurance process, form libraries and report management modules [15]. Similarly, two of the previous research projects focused on developing a computer-based implementation of ISO 9000 and 9001 guidelines on how to structure and store various qualityrelated information and documents such as inspection and test plans by utilizing templates generated by the systems developed [16] [17]. These systems provide a formalism that enables contractors to implement ISO guidelines; however, they have not included an approach that leverages automated data capture technologies for creating and reasoning about as-built models during quality control processes.…”

Section: Background Researchmentioning

confidence: 99%

A formalism for utilization of sensor systems and integrated project models for active construction quality control

Akinci

Boukamp

Gordon

et al. 2006

Automation in Construction

275

148

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Defects experienced during construction are costly and preventable. However, inspection programs employed today cannot adequately detect and manage defects that occur on construction sites, as they are based on measurements at specific locations and times, and are not integrated into complete electronic models. Emerging sensing technologies and project modeling capabilities motivate the development of a formalism that can be used for active quality control on construction sites. In this paper, we outline a process of acquiring and updating detailed design information, identifying inspection goals, inspection planning, as-built data acquisition and analysis, and defect detection and management. We discuss the validation of this formalism based on four case studies.

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A process-based quality management information system

Cited by 48 publications

References 7 publications

Performance measurement in a quality management system

Performance measurement in a quality management system

Development of a Progress Management System Integrated with the Quality Inspection Process: Case of a nuclear power plant construction project in Korea

A formalism for utilization of sensor systems and integrated project models for active construction quality control

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