2002
DOI: 10.1002/hrdq.1016
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A perspective adjustment to add value to external clients, including society

Abstract: Our realities have shifted. What was comfortable and acceptable will no longer provide useful guidance on what any HRD professional uses, does, and delivers. There is a new and overriding focus on external value added for both clients and society. This article gives the rationale and guidance on what it takes to adjust our perspectives in order to define and deliver success. And prove it.

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Cited by 8 publications
(5 citation statements)
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References 9 publications
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“…Second, although psychology research on training has been a topic traditionally studied at the individual level of analysis and more recently at the team level of analysis, this review also includes organization and society levels of analysis. The present article goes beyond the traditional levels of analysis because, as noted by Kaufman & Guerra (2001), "we have entered a new era in which both achieving useful results and proving that they add value to the organization and our shared society are required" (p. 319). Third, thanks in part to the availability of cheaper and faster ways to send and receive information using the Internet, human resource management interventions and training efforts in particular are taking place at a global level (Cascio & Aguinis 2008).…”
Section: Introductionmentioning
confidence: 99%
“…Second, although psychology research on training has been a topic traditionally studied at the individual level of analysis and more recently at the team level of analysis, this review also includes organization and society levels of analysis. The present article goes beyond the traditional levels of analysis because, as noted by Kaufman & Guerra (2001), "we have entered a new era in which both achieving useful results and proving that they add value to the organization and our shared society are required" (p. 319). Third, thanks in part to the availability of cheaper and faster ways to send and receive information using the Internet, human resource management interventions and training efforts in particular are taking place at a global level (Cascio & Aguinis 2008).…”
Section: Introductionmentioning
confidence: 99%
“…In alignment with this argument, Kaufman and Guerra (2002) have postulated that a perspective of societal involvement is also important for human resource development (HRD) (in this study, OD is considered a "component of HRD", Swanson and Holton, 2001, p. 257): "if we don't add societal value along with client satisfaction, we will be replaced by others who will" (p. 110). Certainly, the derivation of such goals of societal involvement is still contested in the field.…”
Section: Definitions and Terminology Contextmentioning
confidence: 98%
“…However, a more recent perspective is that training and development efforts benefit individuals and organizations but also society at large (Aguinis & Kraiger, 2009). As noted by Kaufman and Guerra (2001), "we have entered a new era in which both achieving useful results and proving that they add value to the organization and our shared society are required" (p. 319). Most of the research on the relationship between training activities and their benefits for society has been conducted by economists, and the focal dependent variable is national economic performance.…”
Section: Selective Contributions Of I/o Psychology To Organizational ...mentioning
confidence: 99%