A Perfect Storm? Reimagining Work in the Era of the End of the Job

Cefkin, Melissa; Anya, Obinna; Moore, Robert K.

doi:10.1111/1559-8918.01002

Cited by 10 publications

(11 citation statements)

References 9 publications

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“…Our essay is situated amid this contest over the proper calibration of the Mobility Manager's agency in the SAM system, and in response to a growing body of scholarship at EPIC and elsewhere on automation, human work, and the 'end of the job' as we know it (e.g. Cefkin et al 2014;Yapchaian 2018). Our contribution is to offer new insights on the topic of meaningful work in relation to current debates about automation.…”

Section: Inventing and Calibrating A Human-autonomy Teammentioning

confidence: 99%

Calibrating Agency: Human‐Autonomy Teaming and the Future of Work amid Highly Automated Systems

Cesafsky¹,

Stayton²,

Cefkin³

2019

Ethnographic Praxis

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This paper explores how the design of everyday interactions with artificial intelligence in work systems relates to broader issues of interest to social scientists and ethicists: namely human well-being and social inequality. The paper uses experience designing human interactions with highly automated systems as a lens for looking at the social implications of work design, and argues that what human and automation each do is less important than how human and automation are structured to interact. The Human-Autonomy Teaming (HAT) paradigm, explored in the paper, has been a promising alternative way to think about human interactions with automation in our laboratory's research and development work. We argue that the notion of teaming is particularly useful in that it encourages designers to consider human well-being as central to the operational success of the overall human-machine system that is being designed.To think in interaction with a computer in the same way that you think with a colleague whose competence supplements your own will require much tighter coupling between man [sic] and machine … than is possible today.

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Section: Inventing and Calibrating A Human-autonomy Teammentioning

confidence: 99%

Calibrating Agency: Human‐Autonomy Teaming and the Future of Work amid Highly Automated Systems

Cesafsky¹,

Stayton²,

Cefkin³

2019

Ethnographic Praxis

Self Cite

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“…In literature, sharing economy appeared with many associated terms and concepts like collaborative consumption [4], collaborative economy [5] or peer-to-peer economy [6]. Some researchers characterized the sharing economy as microworking economy [7]. Sharing economy is explained from the business standpoint in [1] and [8].…”

Section: General Aspects Of the Sharing Economymentioning

confidence: 99%

“…Sun Fleet is a subscription-based car pool with Volvo cars as owner 7 . You can book a car for an hour, a day or a week and you have to return the car at the same parking lot where you picked it up.…”

Section: Car Pools and Car Sharingmentioning

confidence: 99%

Analysis of Sharing Economy Services:Initial Findings from Sharing Cities Sweden

Markendahl

Hossain

McCormick³

et al. 2018

NBJICT

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In this paper, we analyze different types of sharing economy services. The sharing economy is a wide concept where many types of activities and services can be included. Overall we aim to identify recurrent patterns but also similarities and differences between different types of sharing services. We discuss a multitude of different services, e.g. car pools, bike pools, sharing of tools and equipment, sharing of land for farming, sharing of parking and homes, and co-working spaces. It is a mix of different set ups regarding if it is commercial or community driven, type of service provider, usage fee or for free, open or closed access. We look into drivers for different types of actors to use different types of sharing. In addition we look into how sharing services are offered and the platform implications. We study a set of sharing services in cities in Sweden. Primary data is collected from interviews with providers of sharing services and representatives of cities. Using an existing framework, we look into

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“…Even today, Melissa Cefkin (2014) pointed out that in discourse around emerging forms of peer and open work, 'freedom' from hierarchies in the workplace can also be seen as leading to the "neo-liberal feudalism, the demise of job security. "…”

Section: Surveillance Of Employeesmentioning

confidence: 99%

Surveillance, Technology, and American Conceptions of Freedom

Griffin

2017

Ethnographic Praxis

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This paper traces the role of ideology in shaping the beliefs and situated knowledge used by information technology and security managers to make sense of and justify systems of surveillance they oversee. In particular, the analysis explores the role of the contested meanings of the ideology of 'freedom' as an important resource in this process of meaning construction, providing a ground-level account of the process of interpellation, described by Louis Althusser as the subjectification of individuals by ideology made available from dominant discourse. INTRODUCTIONIn conversation, the head of security of a school district in the suburban United States described a project that he was in the process of implementing across his schools. He had tied together a number of security technologies into a single centrally managed system that he explained was known as a PSIM ("pee'-sim")-a physical security information management system. The technology components consisted of automated cameras with a view overlooking school buildings and areas of the surrounding neighborhood, automated locks on classroom doors, "mini command centers" at reception desks, "duress pendants" worn by secretaries, geo-fenced social media monitoring, and cell phone tracking systems within buildings. All of these fed into a central command center at the district office with wall-sized banks of monitors enabling security staff to look in on and manage situations they were alerted to by people on campus or automated notifications. He described the benefits of the PSIM implementation enthusiastically, portraying students and teachers as being "empowered" by their emergency drill training, and their ability to call lockdowns from any intercom box across the campus. He went on to explain how these components "when they're deployed correctly and right, enhance your learning environment and your school." In his depiction, there was no sense of concerns often expressed in discussions of surveillance, for example about tradeoffs between privacy and security. Instead, he summarized his positive assessment of the system saying, "I believe this technology enhances our freedom. That's just my thought." The statement was jolting.In many further conversations with managers involved in projects of surveillance, ruptures in meaning arose like the one described above, clashes between the 'common sense' perspectives of researchers and participants, and among participants. As Louis Althusser argued in "Ideology and Ideological State Apparatuses" (1971), such commonsense beliefs often come to be seen as "obvious" through the process of interpellation, whereby subjects freely incorporate ideology into their conceptions of self. In our conversations about surveillance and security, the concept of 'freedom' emerged as an important resource for participants in making sense of their own practices and systems. As the historian Eric Foner (1998) has shown, the ideology of freedom has been a continuous site of contention in the EPIC Proceedings 35United States, and has produced...

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A Perfect Storm? Reimagining Work in the Era of the End of the Job

Cited by 10 publications

References 9 publications

Calibrating Agency: Human‐Autonomy Teaming and the Future of Work amid Highly Automated Systems

Calibrating Agency: Human‐Autonomy Teaming and the Future of Work amid Highly Automated Systems

Analysis of Sharing Economy Services:Initial Findings from Sharing Cities Sweden

Surveillance, Technology, and American Conceptions of Freedom

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