Abstract:
Abstract. The purpose of this study was to determine how : (1) the effect of service quality on revisit intention (2) the effect of relationship marketing on revisit intention (3) the effect of customer satisfaction on revisit intention. The research was conducted on customer of Lia Beaty Salon. This study uses a quantitative approach. The population in this studi is the customer of Lia Beauty Salon, number of sample is 85 respondens , the sampling technique was non probablit… Show more
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