A Participatory Approach for Analyzing and Modeling Decision Processes

Abstract

Most decision analytic research does not focus on initial steps of modeling and mostly concentrates on selecting preexisting algorithms. In this chapter we present how we can formalize decision intensive business processes based on a case study on a Decision Support System (DSS) for cultivation planning. Decisions in this problem area depend notably on expertise and experience acquired by the farmer. As a first step the decision process of the agriculturist needs to be explored, analyzed and documented. Afterwards all information and data, which leads up to a decision, will be collected, systemized and grouped. We will apply user participative techniques that integrate the farmer as a cooperative partner into the modeling process. The outcome of this modeling leads to a formalized model later on. On account of this approach the DSS will represent the real decision process of the farmer and increases trust in the decisions suggested by the system.