2008
DOI: 10.1016/j.dss.2007.09.006
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A paradigmatic and methodological examination of knowledge management research: 2000 to 2004

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Cited by 63 publications
(37 citation statements)
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“…According to the results, it can be said that the number of qualitative research has 514 been increasing. A similar result has been reached in studies that do not examine the supra-state theses and scientific articles in the field of educational informatics (Arık & Türkmen, 2009;Chen & Hirschen, 2004;Coorough & Jack, 1997;Erdoğan, Marcinkowski & Ok, 2009;Farhoomand & Drury, 1997;Guo & Sheffield, 2008;Karadağ, 2009;Orlikowski & Baroudi, 1991). Therefore, it can be said that quantitative research is more popular.…”
Section: Discussion Conclusion and Implicationssupporting
confidence: 57%
“…According to the results, it can be said that the number of qualitative research has 514 been increasing. A similar result has been reached in studies that do not examine the supra-state theses and scientific articles in the field of educational informatics (Arık & Türkmen, 2009;Chen & Hirschen, 2004;Coorough & Jack, 1997;Erdoğan, Marcinkowski & Ok, 2009;Farhoomand & Drury, 1997;Guo & Sheffield, 2008;Karadağ, 2009;Orlikowski & Baroudi, 1991). Therefore, it can be said that quantitative research is more popular.…”
Section: Discussion Conclusion and Implicationssupporting
confidence: 57%
“…However, defining Knowledge Management, despite the abundance of writings [29], does not seem easy because of the multiplicity of epistemological and ontological aspects of the concept of knowledge itself. López-Nicolás and Meroño-Cerdán [39] define knowledge management as "a set of explicit and systematic processes for the creation, organization, dissemination, use and exploitation of corporate knowledge".…”
Section: Theoretical Framementioning
confidence: 99%
“…The primary variation among the conventional CRM and SCRM depends on the strategy for customer's engagement; it doesn't control the customer data [12][13][14][15]. The following diagram explains the abstract framework for CKM.…”
Section: Customer Satisfaction In Scrmmentioning
confidence: 99%