“A Painless Way to Learn:” Designing an Interactive Storytelling Voice User Interface to Engage Older Adults in Informal Health Information Learning

Desai, Smit; Lundy, Morgan; Chin, Jessie

doi:10.1145/3571884.3597141

Cited by 8 publications

(1 citation statement)

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“…His primary research focus centers around comprehending the mental models of users as they engage with conversational agents, utilizing innovative research techniques such as metaphor analysis [17]. He leverages this valuable insight to advance the development of conversational agents in diverse social roles, including educators [13] and storytellers [14]. Smit is a Provocation Papers Co-Chair at the upcoming ACM CUI 2024 conference.…”

Section: Organizersmentioning

confidence: 99%

CUI@CHI 2024: Building Trust in CUIs—From Design to Deployment

Desai,

Wei,

Sin

et al. 2024

Extended Abstracts of the CHI Conference on Human Factors in Computing Systems

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Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs), notably ChatGPT, have pushed CUIs to the forefront of human-computer interaction (HCI) research and practice. Now that these technologies enable an elemental level of usability and user experience (UX), we must turn our attention to higher-order human factors: trust and reliance. In this workshop, we aim to bring together a multidisciplinary group of researchers and practitioners invested in the next phase of CUI design. Through keynotes, presentations, and breakout sessions, we will share our knowledge, identify cutting-edge resources, and fortify an international network of CUI scholars. In particular, we will engage with the complexity of trust and reliance as attitudes

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Section: Organizersmentioning

confidence: 99%