A New Model of Information Systems Efficiency based on Key Performance Indicator (KPI)

AlRababah, Ahmad AbdulQadir

doi:10.14569/ijacsa.2017.080313

Cited by 7 publications

(4 citation statements)

References 2 publications

(2 reference statements)

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“…For optimal interactions between employees and individual units and for greater efficiency, it is important for a company to use a Relationship Management System, CRM [25].…”

Section: Discussionmentioning

confidence: 99%

CRM System as a Necessary Tool for Managing Commercial and Production Processes

et al. 2023

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The implementation of specialized software in the business supports the processes related to production and employees' activities, and those providing quick access to the necessary information between branches. The need for better business management and closer interaction with customers via the internet underpins the modern CRM systems development. Detailed research of existing CRM systems has established the necessity to design and implement a modern system specialized for the needs of agricultural machinery users in Bulgaria. The report presents a CRM system developed to facilitate information exchange, rapid customer service, synchronization of activities in order to increase agricultural machinery sales with better marketing.

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“…For optimal interactions between employees and individual units and for greater efficiency, it is important for a company to use a Relationship Management System, CRM [25].…”

Section: Discussionmentioning

confidence: 99%

CRM System as a Necessary Tool for Managing Commercial and Production Processes

et al. 2023

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“…(6) Risk Aversion: Strict adherence to KPIs may discourage post-doctoral researchers from taking on high-risk, innovative projects that could potentially lead to groundbreaking discoveries but might have uncertain outcomes. PAGE 314 (10) Unintended Competition: Introducing KPIs might inadvertently foster unhealthy competition among post-doctoral researchers, as they strive to achieve the same performance targets. (11) Time Constraints: Balancing research work with administrative tasks related to KPI reporting and evaluation can be time-consuming for post-doctoral researchers.…”

Section: (C) Constraints At Post Doctoral Levelmentioning

confidence: 99%

“…(9) Overlooking Soft Skills and Emotional Support: KPIs may not adequately recognize or reward research supervisors for providing emotional support, fostering a positive research culture, and developing soft skills in their researchers. (10) Pressure on Researcher Recruitment: Overemphasis on KPIs could influence research supervisors to prioritize recruiting researchers with high pre-existing metrics, potentially overlooking promising candidates with different career trajectories. (11) Neglecting Collaboration and Team Building: KPIs might not sufficiently promote collaborative research environments or acknowledge the efforts of research supervisors in building cohesive and productive research teams.…”

Section: At Research Supervisor Level: (A) Advantages At Research Sup...mentioning

confidence: 99%

Key Performance Indicators (KPI) for Researchers at Different Levels & Strategies to Achieve it

Aithal,

Aithal

2023

IJMTS

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Purpose: Key Performance Indicators (KPIs) serve as essential tools for academic researchers across various stages of their careers, from PhD research level to the post-doctorate research level, and even for research supervisors. These quantitative and qualitative metrics play a pivotal role in guiding and evaluating research endeavours, fostering accountability, and enhancing the overall quality and impact of academic work. KPIs play a critical role in shaping the trajectory of academic researchers' careers. They provide a structured way to measure and enhance research productivity, impact, and collaboration, thereby contributing to the advancement of knowledge and the overall enrichment of the academic community. It is academically interesting to know KPTs for PhD scholars’ level, post-doctorate scholars level, and research supervisors level. Methodology/Approach: The exploratory research method is adopted to analyze, compare, evaluate, interpret, and create KPIs at different academic research levels. The information is collected from scholarly articles using listed keywords with the help of search engines like Google.com, Google scholar, Organizational websites, and AI machines like ChatGPT and Bard. Using this relevant information, KPIs at different research levels are obtained. These KPIs at different academic research levels are further analysed using ABCD analysis framework. Findings/Result: Many KPIs are identified and listed at PhD scholars’ level, post-doctorate scholars level, and research supervisors level. Using ABCD analysis framework, these KPIs are analysed and evaluated. It is believed that the identified KPIs systematically in this research are going to be guiding policies for academic researchers at PhD scholars level, post-doctorate scholars level, and research supervisors level. Originality/Value: For the first time, the key performance indicators (KPIs) are identified systematically and presented using exploratory research method. It is believed that like in business organizations of other industries, these key indicators are expected to be guiding principles to enhance the academic research productivity of higher education and research institutions at PhD scholars level, post-doctorate scholars level, and research supervisors level. Type of Paper: Explorative Policy Research.

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“…A successful university is presumably dependent on its ability to nurture creativity and manage changes at all levels and over time (Lund & Arndt, 2018). Key Performance Indicators (KPI) is a quantifiable measure used to evaluate, gauge, and monitor the success level of an organization or its particular activity over time (AlRababah et al, 2017;Badawy et al, 2016;Villazón et al, 2020). It is an indicator or a reference of an organization or an activity in meeting their goals (Sawang, 2011).…”

Section: Introductionmentioning

confidence: 99%

Creative University: A Definition and Activities Management Based on the Completion of Key Performance Indicator (KPI)

Sutanto

Christy

Sandi

2021

Journal of Technology Management & Innovation

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The study's objectives are to make a definition of Creative University and describe the activities management towards creative university based on the Key Performance Indicator (KPI) completion. Universities have KPI which consists of Index of Activities Performance (IAP) and Index of Main Performance (IMP) with the constraints of time and cost. Creative University is a university with creative activities such that the completion of KPI is accomplished within shorter duration and less cost. There are three activities management to accelerate the KPI completion those are creating activities that could minimize the distance between IAP and IMP, creating the schedule of activities, and managing the schedule based on the strategy of academic phases in university.

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A New Model of Information Systems Efficiency based on Key Performance Indicator (KPI)

Cited by 7 publications

References 2 publications

CRM System as a Necessary Tool for Managing Commercial and Production Processes

CRM System as a Necessary Tool for Managing Commercial and Production Processes

Key Performance Indicators (KPI) for Researchers at Different Levels & Strategies to Achieve it

Creative University: A Definition and Activities Management Based on the Completion of Key Performance Indicator (KPI)

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