A neo-Schumpeterian model of health services innovation

Analysis of Access to Clean Development Mechanism Landfill Projects through a Multi-Agent Model

“…The analysis of the stakeholders' access to CDM projects used the multi-agent model [8], adapting it to the context of CDM landfill projects, mapping the interested parties, enabling the inclusion of the political, economic and social spheres, as illustrated in Fig. 1.…”

“…The multi-agent model applied [8] for understanding the dynamics between the actors involved is largely exploited nowadays, with various analytical models developed (as the Multi-Stakeholders Platforms), focused more directly on the water resources management. Different authors raised the question of the multiplicity of actors and their interrelationships and conflicts as a way to find solutions to complex problems, as the water issue, waste management, and the natural resources scarcity, among others [9]- [11].…”

“…The application of the multi-agent model [8], adapted to the context studied, made it possible to map the systematization of the agents identified as stakeholders involved with the Bandeirantes and São João CDM landfill projects, as demonstrated in Table I: The agents identified, indicated in Table I, represent each of the areas proposed by the multi-agent model employed, namely, the public and private sectors, and users.…”

Introduction to the Special Issue on Multiactor Value Creation in Service Innovation: Collaborative Value Creation in Service

“…The boundaries between goods and services are blurred and an integrative analysis is required to reconcile goods and services and technological and nontechnological innovation in the same theoretical framework. This integrative perspective is at the heart of many theoretical approaches including the economy of functionalities (Stahel 1997), the experience economy (Pine and Gilmore 1999), the servicedominant (S-D) logic (Lusch and Vargo 2006), the new perspective in "service science" (Maglio and Spohrer 2008), and the Lancasterian approach in service characteristics (Gallouj and Weinstein 1997, Windrum and García Goñi 2008, Gallouj and Toivonen 2011 Once innovation in services has been recognized, the analytical focus has shifted toward the conditions of its implementation, and particularly toward the possible forms of cooperation for innovation.…”

O papel dos hospitais na dinâmica de inovação em saúde

“…12,19 O modelo de Gallouj & Djellal 12 toma por referência a estrutura de provisão de serviços do hospital, propiciando o mapeamento das inovações no hospital em toda a diversidade de seus serviços. Ainda, considera as principais operações e processos tanto internos quanto de relacionamento com o sistema de saúde, seus clientes, como também diversos agentes externos.…”