“…Yet, nurses graduate with inadequate preparation to provide care for the ageing population (Baumbusch & Andrusyszyn, ; Deschodt, Dierckx de Casterlé, & Milisen, ; Gilje, Lacey, & Moore, ; Hirst, Lane, & Stares, ; Ironside, Tagiareni, McLaughlin, King, & Mengel, ; Xiao, Paterson, Henderson, & Kelton, ). This leads to gaps in practising nurses' knowledge about how to care for older people (Fox et al, ) and nurses misinterpreting the complex presentations of acute illness in older people as normal aspects of ageing (Dahlke, Phinney, Hall, Rodney, & Baumbusch, ; Kjorven, Rush, & Hole, ). Structural constraints (e.g., skill mix, access to resources) within hospital environments influence nurses' management of patients' needs (Aiken, Sloane, Bruyneel, Van den Heede, & Sermeus, ; Clarke & Aiken, ; Lucero, Lake, & Aiken, ).…”