A Method of Performance Evaluation by Using the Analytic Network Process and Balanced Score Car

Lee, Byeong-Joon; Lee, Dong-Ju; Woo, Gyun

doi:10.1109/iccit.2007.216

Cited by 18 publications

(20 citation statements)

References 14 publications

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“…Performance evaluation is an important part of an enterprise's strategic management. The traditional financial method cannot fully reflect the performance of enterprises, as mentioned by Lee [35].…”

Section: Conclusion and Discussionmentioning

confidence: 99%

Key Success Factors for Organizational Innovation in the Fashion Industry

Felice

Petrillo

2013

International Journal of Engineering Business Management

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In the current phase of globalization, the fashion\ud industry is an important sector where firm strategies are\ud frequently oriented towards product personalization \u96\ud more than product customization \u96 with a reduced price.\ud The fashion industry relates to the ability to provide\ud customized products or services through flexible\ud processes in high volume and at a reasonably low cost,\ud which are currently key variables for the fashion supply\ud chain. Performance concepts \u96 which usually refer to\ud three pillars, i.e., economic, environmental and social\ud ones \u96 are new paradigms in this industrial sector,\ud namely \u93sustainable\u94 mass customization. This paper\ud proposes a multi-criteria methodological approach for\ud evaluating the performance of the fashion industry based\ud on the Balanced Scorecard (BSC) and the Analytic\ud Network Process (ANP), called \u91MAB\u92 \u96 Multi-criteria\ud Assessment Balanced Scorecard. Firstly, key performance\ud indicators (KPIs) are evaluated in order to assess the\ud performance level of a typical fashion industry. The\ud development of an index system and methods is aimed to\ud form a set of useful tools for policy-makers to facilitate\ud the transformation of an industrial development mode\ud and support the performance of the fashion industry

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Section: Conclusion and Discussionmentioning

confidence: 99%

Key Success Factors for Organizational Innovation in the Fashion Industry

Felice

Petrillo

2013

International Journal of Engineering Business Management

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“…The AHP method assumes that the factors presented in the hierarchical structure are independent; however, it assumes that it may be inappropriate in light of certain internal and external environment effects. Therefore, it is necessary to employ of analytic network Process (ANP) method (Lee 2007). The traditional financial method cannot fully reflect the performance of enterprises, as a result of which the Balanced Scorecard (BSC) method was developed.…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, BSC also has some disadvantages. By giving power weights on indicators, ANP method can make up those disadvantages (Lee 2007). In ANP the hierarchical relation between criteria and alternatives is generalized to networks.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The Multi-criteria Optimization and Compromise Solution (called VIKOR) is a suitable tool to evaluate each alternative for each criterion function (Opricovic 1998;Opricovic, Tzeng 2004, 2007Tzeng et al 2005). The concept of VIKOR is based on the compromise programming of MCDM by comparing the measure of "closeness" to the "ideal" alternative.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The multi-criteria measure for compromise ranking is developed from the Lp-metric that is used as an aggregating function in compromise programming (Yu 1973;Zeleny 1982). The most popular MCDM methods, VIKOR and TOPSIS (Technique for Order Preference by Similarity to Ideal Solution), both apply the concept of compromise to solve the competing problem among the evaluation criteria and then rank the order of the alternatives (Opricovic, Tzeng 2004, 2007. However, the TOPSIS method is used to provide information on how to improve the gaps among the criteria so as to achieve the desired/aspired level and it cannot be used for ranking purpose due to its blind point proven by Opricovic and Tzeng (2004).…”

Section: Literature Reviewmentioning

confidence: 99%

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Performance Evaluation of Private Universities Based on Balanced Scorecard: Empirical Study Based on Iran

Zolfani

Ghadikolaei

2013

Journal of Business Economics and Management

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Private universities are new generation of universities in Iran that their existences are less than 20 years. The research in this area was never completed about evaluating of these universities all these years. The aim of this research is to make a framework for evaluating these universities with Balanced Scorecard (BSC) and MCDM methods. Three MCDM methods are applied in this research. DEMATEL is applied for research on cause and effect relations of perspectives of BSC, ANP is applied to calculate weights of indices in perspectives and finally VIKOR for ranking universities that is selected as a case study. This research totally used 38 experts in two groups for evaluating of universities. Results of this research are: (1) Internal Process is the most effective perspective of BSC. (2) Brand, Academic Excellence, Product Quality, Student Satisfaction and Budget Control are five more important indices that calculated with ANP. (3) Shomal University of Amol is the best university among five universities that were selected for this research and they have been established more than ten years.

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