A mediated model on the adoption of social media and SMEs’ performance in developing countries

Qalati, Sikandar Ali; Li, Yuan; Khan, Muhammad Aamir Shafique; Anwar, Farooq

doi:10.1016/j.techsoc.2020.101513

Cited by 181 publications

(173 citation statements)

References 70 publications

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“…This is consistent with [56], who argued that SM could be adopted to generate PLOS ONE innovative ideas, leading to creative performance and greater effectiveness. The result also found consistent with recent studies of [78,79] who proved the mediating role of SM adoption in the SMEs in developing countries.…”

Section: Discussionsupporting

confidence: 92%

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Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

et al. 2021

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The increase of social media (SM) has led to continuous deviations in how day-to-day entrepreneurial activities can be carried out. Additionally, studies devoted to SM entrepreneurship and SM are relatively limited and fragmented in their focus. However there is growing interest from scholars, practitioners and academia for upcoming studies and exploration within small and medium-sized enterprises (SMEs) context. This research explores the impact of entrepreneurial orientation (EO) on SM adoption and SME performance in developing countries. We employed the resource-based view (RBV) as the foundation for developing the conceptual framework The present study employed a closed-ended questionnaire to collect data from SMEs located in Pakistan. Partial-least-squares-structural equation-modeling (PLS-SEM) was utilized for the analysis of 423 responses. The results proved a direct positive link between EO–SMEs performance, EO–SM adoption, SM adoption–SMEs performance, innovation capabilities (IC), and SME performance. Partial mediation was found between EO and SME performance, and the significant moderation effect of IC was found between SM adoption and SME performance. This paper has implications for practitioners and researchers regarding SM adoption in the SMEs. It builds an empirical, multi-dimensional hypothesized model, including mediating and moderating roles affecting the relationships.

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Section: Discussionsupporting

confidence: 92%

“…Prior research has proved the direct EO-SM relationship [20,44,56] and EO and SME performance [6,48], but very few studies have used SM as a mediator [78,79]. Prior studies suggest investigating the mechanisms that affect the direct EO-SME-performance link.…”

Section: Mediating Role Of Sm Adoptionmentioning

confidence: 99%

Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

et al. 2021

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“…The immense contributions of Small and Medium Enterprises (SMEs) in the entire world cannot be underestimated (Sanjo & Ibrahim, 2017;Jibril, Kwarteng, & Chovancova, 2019). SMEs are well known for contributing about 40% to Gross Domestic Product (GDP) and 70% creation of employment opportunities (Qalati et al, 2021;Chatterjee & Kumar 2020;Virglerova et al, 2020;Ye & Kulathunga, 2019;Belas et al, 2020;Kiram & Saputra 2021). SMEs, therefore, play a major role in the growth and development of both developed and developing countries (Pandya 2012;Lazányi, & Amoah, 2020).…”

Section: Introduction International Journal Of Entrepreneurial Knowledgementioning

confidence: 99%

“…Despite the numerous contributions offered by SMEs in a developing nation like Ghana, they are consistently faced with some mitigating factors warranting their sustainability (Kwarteng, Jibril, Nwaiwu, Pilik, & Ali, 2019;Qalati et al 2021). Factors affecting SMEs' sustainability are well researched especially in both developed and developing economies.…”

Section: Introduction International Journal Of Entrepreneurial Knowledgementioning

confidence: 99%

“…Factors affecting SMEs' sustainability are well researched especially in both developed and developing economies. Since the 2008/2009 global economic crisis, various governments both developed and developing countries have paid serious attention to SMEs because of the critical role they play in poverty reduction, job creation, and social cohesion (Qalati et al 2021). Such mitigating factors however limit the sustainability period of SMEs from one stage to another.…”

Section: Introduction International Journal Of Entrepreneurial Knowledgementioning

confidence: 99%

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Barriers of Smes’ Sustainability in Sub-Saharan Africa: A PLS-Sem Approach

Amoah

Jibril

Luki

et al. 2021

IJEK

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Undoubtedly, entrepreneurial knowledge is a prerequisite for the survival of every business organization. To this, the contribution of Small and Medium Enterprises (SMEs) in the socio-economic development in most developing economies cannot be underestimated. Both developed and developing countries are living testimonies of their contributions to their nation’s growth and development. However, extant literature shows that as competition and innovation intensify in the global business market, many SMEs in developing countries are constrained by external forces that hinder the sustainability of these businesses. Hence, this paper aims to find out the mitigating factors warranting SMEs’ sustainability from the viewpoint of entrepreneurs and business owners, particularly in the manufacturing sector of Ghana, a Sub-Saharan Africa region. To achieved this objective, the study deployed a simple random sampling technique with 370 valid responses through a structured questionnaire for the analysis. Relying on PLS-SEM (partial least square and structural modeling) with the aid of ADANCO 2.2.1 software version revealed that factors such as financial challenges, technology; market penetration & acceptability; and research & development are barriers facing SMEs sustainability in the Ghanaian manufacturing sector. This study would be beneficial to entrepreneurs and business owners of SMEs in most developing countries and provide deeper insight into the SME literature at large. This study would further strengthen SME entrepreneurs and business owners to fully devise strategies that can help them to override such migrating challenges and equipped them to effectively stay competitive in the long term for the firm’s growth and survival. The limitation and future research directions are equally presented in the paper.

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Investigating the impact of supply chain management practices on customer satisfaction through flexibility and technology adoption: Empirical evidence

Saad,

Elgazzar,

Kac

2023

Bus Strat Dev

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The aim of this research is to empirically investigate the influence of supply chain management practices (SCMPs) on customer satisfaction through the mediating roles of flexibility and technology adoption. A questionnaire was used to collect data from organizational consumers in the Egyptian context, in which hypotheses were analyzed through covariance‐based structural equation modeling for 1009 usable questionnaires. The findings revealed the positive relationship between SCMPs and flexibility, technology adoption, and customer satisfaction. Moreover, it revealed the positive relationship between technology adoption and customer satisfaction, however, the direct impact of flexibility on customer satisfaction is not significant. Empirical evidence also illustrated that technology adoption can significantly mediate the relationship between SCMPs and customer satisfaction.

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A mediated model on the adoption of social media and SMEs’ performance in developing countries

Cited by 181 publications

References 70 publications

Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

Effects of entrepreneurial orientation on social media adoption and SME performance: The moderating role of innovation capabilities

Barriers of Smes’ Sustainability in Sub-Saharan Africa: A PLS-Sem Approach

Investigating the impact of supply chain management practices on customer satisfaction through flexibility and technology adoption: Empirical evidence

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