A Measurement Based Framework for Assessment of Usability-Centricness of Open Source Software Projects

Çetin, Görkem; Göktürk, Mehmet

doi:10.1109/sitis.2008.106

Cited by 28 publications

(45 citation statements)

References 22 publications

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“…Since he considers usability as a quality assurance aspect, he does not see any incompatibility between usability testing and rational product processes. Çetin and Göktürk (2008) observe that although the testing of software traditionally consumes considerable time, there is a limited amount of formal testing conducted by OSS developers. Furthermore, the authors realize that usability is a non-functional quality attribute, and, as it is a ''subjective'' matter, it cannot be measured directly.…”

Section: General Usability Assessment and Measurementmentioning

confidence: 99%

“…However, as the authors admit, the model requires refinement to more specific contexts. Çetin and Göktürk (2008) stress the importance of testing and measurement by stating that ''one can't improve what is not measured.'' Accordingly, the authors propose a metric model using literature research and survey findings to measure and analyze the usability of an OSS project.…”

Section: Usability Modelsmentioning

confidence: 99%

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An open source usability maturity model (OS-UMM)

Raza

Capretz

Ahmed

2012

Computers in Human Behavior

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a b s t r a c tUser satisfaction has always been a major factor in the success of software, regardless of whether it is closed proprietary or open source software (OSS). In open source projects, usability aspects cannot be improved unless there are ways to test and measure them. Hence, the increasing popularity of open source projects among novice and non-technical users necessitates a usability evaluation methodology. Consequently, this paper presents a usability maturity model specifically aimed at usability-related issues for open source projects. In particular, the model examines the degree of coordination between open source projects and their usability aspects. The measuring instrument of the model contains factors that have been selected from four of our empirical studies, which examine the perspectives of OSS users, developers, contributors and the industry. In addition to presenting the usability maturity model, this paper discusses assessment questionnaires, a rating methodology and two case studies.

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Section: General Usability Assessment and Measurementmentioning

confidence: 99%

Section: Usability Modelsmentioning

confidence: 99%

An open source usability maturity model (OS-UMM)

Raza

Capretz

Ahmed

2012

Computers in Human Behavior

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“…In recent years, OSS has come to be an important part of computing. However, several authors have acknowledged that the usability of OSS is poor [3][4][5]. In this respect, the empirical study conducted by Raza et al [6] reports that 60% of respondents (non-developer users) stated that poor usability is the main obstacle that OSS applications have to overcome if users are to migrate away from commercial software.…”

Section: Introductionmentioning

confidence: 99%

“…Some techniques have been adapted ad hoc for adoption in OSS development projects [7]. Only a few research papers have reported the use of the Personas technique in OSS developments [4] [8]. According to Çetýn and Gokturk [4], the information required to apply the Personas technique was gathered from descriptions provided by the OSS community and not through face-to-face interviews with user groups [9].…”

Section: Introductionmentioning

confidence: 99%

“…Only a few research papers have reported the use of the Personas technique in OSS developments [4] [8]. According to Çetýn and Gokturk [4], the information required to apply the Personas technique was gathered from descriptions provided by the OSS community and not through face-to-face interviews with user groups [9]. The paper by Faily and Lyle [8] describes four guidelines that software engineering tools should incorporate to support the design and evolution of personas.…”

Section: Introductionmentioning

confidence: 99%

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Adoption of the Personas Technique in the Open Source Software Development Process

Llerena

Rodríguez

Sacca

et al. 2016

Proceedings of the XVII International Conference on Human Computer Interaction

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Esta es la versión de autor de la comunicación de congreso publicada en: This is an author produced version of a paper published in: ABSTRACTThe growth in the number of non-developer open source software (OSS) application users and the escalating use of these applications have led to the need and interest in developing usable OSS. OSS communities do not generally know how to apply usability techniques and are unclear about which techniques to use in each activity of the development process. The aim of our research is to adopt the Personas usability technique in the PSeInt OSS project and determine the feasibility of adapting the technique for application. To do this, we participated as volunteers in the project. We used the case study research method during technique application and participation in the community.As a result, we identified adverse conditions that were an obstacle to technique application and modified the technique to make it applicable. We can conclude from our experience that these changes were helpful for applying the technique, although it was not easy to recruit OSS users to participate in usability technique application.

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