A longitudinal study of TQM implementation: factors influencing success and failure

Strategy implementation: What is the failure rate?

“…This is also the case because time since adoption of a new strategy contributes to a better internalization of the elements of that strategy and consequently to a better performance (Powell, 1995;Prajogo and Brown, 2006). Considering that some strategies and some management tools have been in practice for a long time, it is likely that familiarity with these strategies and tools has increased leading to the accumulation of knowledge and, consequently, to more successful implementations (Taylor and Wright, 2003). Several other explanations can be offered to justify the downward trend on the estimates of failure.…”

“…Beamish, 1985;Voss, 1988Voss, , 1992Taylor, 1997;Nutt, 1999;Walsh et al, 2002;Taylor and Wright, 2003;McKinsey, 2006), while in others the rates of success/failure were presented as complementary information in an introduction or as an aside (e.g. Gray, 1986;Harrigan, 1988a;Hall et al, 1993;Mohrman et al, 1995;Mée, 1998a, 1998b;Sila, 2007).…”

Supply chain integration, quality management and firm performance of pork processing industry in China

“…Firstly, previous research suggests that buyer-supplier relationships in supply chains might be affected by characteristics of the firms, for example size of the firm. Studies carried out by Taylor and Wright (2003) and Powell (1995) found that firms that have discontinued quality management were predominantly small in size. Kim (2006) found out that supply chain integration had a significant effect on firm performance in both large and small firms.…”

How do excellent companies stay excellent?

“…A number of studies have examined factors which are important in quality management success and failure and sustaining quality (Seraph, Benson and Schroeder, 1989, Van der Wiele and Brown, 2002, Venkateswarlu and Nilikant, 2005and, Sebastianelli and Tamimi, 2003, Zairi, 2002, Tamimi, 1998, Naor et al 2008, Asif et al, 2009, Taylor and Wright, 2003, Sohal and Terziovski, 2000, Black and Porter, 1996. This research points to the importance of leadership commitment, training, engagement, Human Resource Management (HRM) and customer focus in ensuring organisations experience success with quality.…”