“…In this regard, Module 1 of the PCGS, initial product platform formation, employs a well-established knowledge or requirements acquisition technique known as general sorting (Benfer, Brent, & Furbee, 1991). Sorting techniques, a 'contrived' type, were originally derived from Kelly's personal construct theory (Kelly, 1955), and have been applied and improved for product conceptualization with increasing frequency in recent years (Chen & Occeñ a, 1999;Chen, Khoo, & Yan, 2005;Yan, Pritchard, Chen, & Khoo, 2006). It was claimed that the 'contrived' type refers to techniques that are not so heavily dependent on natural language dialogue and very focused on the types of knowledge to elicit (McGeorge & Rugg, 1992).…”