“…Outside the education system, and outside librarianship, the term itself is still rarely used in texts relating to skills, competences and attributes across sectors and levels, although small pockets of awareness of IL have been visible (Lloyd, 2006). In recent years there have been rapid developments in the literature demonstrating a sea change in awareness of the role of IL in the workplace (Goldstein, 2014, Inskip, 2014, Wiley, 2014, Williams et al, 2014, Molopyane and Fourie 2015, Forster 2017, Malafi, Liu et al 2017, Binsfeld 2019, Forster 2019, Lockerbie and Williams 2019, Ahmad, Widén et al 2020). These authors and others have recognised that workers engage constantly with information in many forms in their duties, and it is this engagement which enables them to make a contribution to the bottom line or help meet other objectives of their employment.…”