A Framework for Reusing and Repurposing Knowledge Work in Organisations

Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in business travel and support the business traveller at any stage of the travel cycle. The dynamic nature of the business environment, business travel and mobile technology requires research to ascertain the nature of the use of mobile travel applications by business travellers, how this usage differs between generations, and how these applications should be developed in future to meet the needs of the changing workforce. An internet based survey was completed by 232 business travellers with the results showing that mobile travel applications are currently more frequently being used by older generations than younger generations, but that younger generations are more likely to use certain applications in the future than older generations. This study answers the call by previous researchers for future research to focus on emergent transaction channels and communication platforms (such as mobile computing) that could affect different generations by providing a generational analysis of business travellers' use of mobile travel applications. It should also assist managers in better understanding their travellers, especially in terms of their technology usage, enabling them to manage the company's travel programme more effectively.

show abstract

How habit affects continuous use: evidence from Jordan’s national health information system

Alsharo

Alnsour

Alabdallah

2018

Informatics for Health and Social Care

View full text Add to dashboard Cite

Implementing a health information system (HIS) to enhance healthcare services and patients' experience has become a growing trend in developing countries. Yet little is known about acquainted users' attitudes on continuing the use of an HIS after adoption. Healthcare professionals (physicians and nurses in particular) are reluctant to use HISs because they perceive them as an interruption of their interaction with patients, thus negatively influencing their efficiency. In this study, we extend the technology acceptance model (TAM) by integrating habit as an exogenous variable that affects HISs' perceived ease of use (PEOU) and perceived usefulness (PU) to investigate experienced healthcare professionals' attitudes in continuing to use an HIS. The setting of this study is a developing country (Jordan) that implemented a nationwide HIS named Hakeem. The findings show that in the context of healthcare, attitude is the major determinant to continue using HISs. Findings also show that habit significantly increases healthcare professionals' perception of PU and PEOU, which improves their attitudes toward continuing to use HISs. These findings have implications for both research and practice.

show abstract

A Framework for Reusing and Repurposing Knowledge Work in Organisations

Cited by 5 publications

References 21 publications

Managing Business Travellers’ Use of Mobile Travel Applications

Managing Business Travellers’ Use of Mobile Travel Applications

Business travellers’ use of mobile travel applications: a generational analysis

How habit affects continuous use: evidence from Jordan’s national health information system

Contact Info

Product

Resources

About