2000
DOI: 10.1080/07438613.2000.10744622
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A Framework for Delivering Value with Knowledge Management: The AMS Knowledge Centers

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Cited by 9 publications
(7 citation statements)
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“…The definition of knowledge management Hanley and Dawson (2000) contends that knowledge management means a collecting procedure for effectively conducting the creation, expansion and effect of knowledge for the purpose of realizing the goals of the organization. They also proposed that knowledge management means a series of collections to demonstrate the organizational designs, together with the principles of business management, procedures, organizational structures and applicable techniques.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The definition of knowledge management Hanley and Dawson (2000) contends that knowledge management means a collecting procedure for effectively conducting the creation, expansion and effect of knowledge for the purpose of realizing the goals of the organization. They also proposed that knowledge management means a series of collections to demonstrate the organizational designs, together with the principles of business management, procedures, organizational structures and applicable techniques.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The sources of this process lie through knowledge repositories, sharing experiences by various means available, whether traditional business and conference workshops or electronic such as video, online meetings and others [10]. Attracting new and creative workers and collaborating with R&D units both at the organization level and abroad is one of the most important channels for acquiring knowledge [11].…”
Section: ) Knowledge Acquisitionmentioning
confidence: 99%
“…Gartner Group (2002) regarded knowledge management as creating, selecting, organizing, storing, retrieving, and using the information assets of enterprises through cooperation and integration; these information assets includes databases, documents and, most importantly, implicit professional skills and the experience of some employees. Hanley & Dawson (2000) said that knowledge management was the combination of principles, procedures, frameworks and applied technologies of organizational design and operation; it enabled knowledge workers to reveal their creativity and capabilities and create value for the enterprise with amazing efficiency. According to Andrew, Arvind, & Albert (2001), knowledge management could formalize experience, knowledge and professional skills to develop a new ability to attain better performance and the ability to reform and enhance customer value.…”
Section: Knowledge Managementmentioning
confidence: 99%