A framework for applying critical success factors to ERP implementation projects

Gupta, Rekha; Naqvi, S. Kazim

doi:10.1504/ijbis.2014.065565

Cited by 12 publications

(2 citation statements)

References 34 publications

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“…They concluded that CSF-related research should focus on utilisation of CSF in models and metrics that would enable implementers to gauge the current condition of implementation and which areas need more attention to achieve better success levels in ERP implementation. As pointed out by Gupta and Naqvi (2014) there are no suggested methods or frameworks to monitor and control CSFs coupled with their inherent subjectivity, the CSF studies for ERP implementations offer little practical usage. Azadeh et al (2012) have departed from the conventional CSF and have studied the role of organisational infrastructures and their relationship with ERP CSF and performance.…”

Section: Review Of Literaturementioning

confidence: 99%

Relative Importance of CSF in ERP Implementation Strategy: A Multi-Participant AHP Approach

Nagpal

Kumar

Khatri

2018

IJBIS

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Enterprise resource planning (ERP) systems have found a wide acceptability among organisations, albeit with a pinch of salt. ERP systems appropriately bring about uniformity in the software across the organisation by bringing all the processes under one umbrella. But the low adoption rates and greater time to value are often reasons for low ERP implementation success rates and even ERP implementation failures. Researchers have chronicled various critical success factors (CSF) that determine a successful ERP implementation. This paper utilises multi-participant analytic hierarchy process (AHP) to determine the relative importance of CSF in various ERP implementation strategies. The paper contributes to the existing knowledge of CSF in ERP implementations by showcasing that CSF have varying importance across ERP implementation strategies.

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Section: Review Of Literaturementioning

confidence: 99%

Relative Importance of CSF in ERP Implementation Strategy: A Multi-Participant AHP Approach

Nagpal

Kumar

Khatri

2018

IJBIS

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“…Moreover, the selection techniques had no standardization in terms of input CSFs listing for selection consideration. The COUsage (Completeness, Objectivity and Usage) framework proposed by (Gupta & Naqvi, 2014) serves as a guiding framework for linking the two thrust areas. The proposal of an ERP Selection Framework is basically a methodology for implementing the COUsage framework.…”

Section: The Selection Frameworkmentioning

confidence: 99%

A Framework for Applying CSFs to ERP Software Selection

Gupta

Naqvi

2017

International Journal of Intelligent Information Technologies

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The literature review studies on ERP system indicate two main areas of thrust: the study of critical success factors for the risk aversion in ERP implementation projects and the ERP system selection studies. However, ERP system selection is a tedious and a time-consuming activity. The critical success factors (CSFs) serve as vital input ingredients to the ERP selection Models. It is however notable that, that none of the CSFs listing propagated by the researchers find a straightforward application in the selection procedure. The paper bridges the gap between the two thrust areas by proposing a framework for applying the prioritized CSFs listed for direct utilization in the selection process. An exhaustive review on the ERP selection techniques reveals the focus on AHP and/or the Fuzzy Logic approaches to ERP selection problem. A new approach to ERP selection problem with the extensions of the Fuzzy-TOPSIS is subsequently introduced and is illustrated by a solved numerical example. Also, the computational simplicity of the extensions of Fuzzy TOPSIS is demonstrated.

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A review on the applications of neuro-fuzzy systems in business

Rajab

Sharma

2017

Artif Intell Rev

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A framework for applying critical success factors to ERP implementation projects

Cited by 12 publications

References 34 publications

Relative Importance of CSF in ERP Implementation Strategy: A Multi-Participant AHP Approach

Relative Importance of CSF in ERP Implementation Strategy: A Multi-Participant AHP Approach

A Framework for Applying CSFs to ERP Software Selection

A review on the applications of neuro-fuzzy systems in business

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