“…As a result, an important throughline in JMCQ research in the 1990s was to describe and prescribe the roles of public relations practitioners (Lauzen, 1994; Leichty & Springston, 1996; Rentner & Bissland, 1990; Reagan et al, 1990; Ryan & Martinson, 1990; Shamir et al, 1990; Springston & Leichty, 1994). Ultimately, a valid theoretical description of practitioners’ roles would allow academics to further diagnose organizational constraints preventing better public relations behavior, but it would also allow practitioners to understand their own capacities to rectify public relations mismanagement.…”