“…Reported application areas include retail sales [4,5], manufacturing [6], transportation [7,8,9], health care delivery [10,11,12], and the telecommunications industry [13,14]. Solution approaches have incorporated diverse industrial engineering methods such as mathematical programming [15,16,17], simulation [18], dynamic programming [19], genetic algorithms [20], and other heuristic procedures [21,22]. Lesaint et al [23] document development and deployment of a dynamic scheduler which employs a combination of heuristic search and constraint-based reasoning to schedule 40,000 telecommunication service technicians with estimated cost avoidance of $250 million per year.…”