A discussion of systematic user requirements gathering from a population who require assistive technology

Blackburn, S.; Cudd, Peter

doi:10.3233/tad-2012-0352

Cited by 7 publications

(9 citation statements)

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“…Characterization of user needs was often unstructured, lacked robustness or tended to be underreported. This trend has been previously observed in the study of requirements elicitation techniques [52]. This was also observed in the present review.…”

Section: Discussionsupporting

confidence: 91%

“…However, the results show that evidence on the effective implementation of UCD with VI on the design of AT is scarce. Publications show that the principles of the ISO 9241-210 (user-centred design) tended to be not fully applied, despite being called guiding principles and despite the increasing availability of models and frameworks that could facilitate their application [52].…”

Section: Discussionmentioning

confidence: 99%

“…This was also observed in the present review. Among the reasons given to justify such behaviour are limited resources, time and endeavour to conduct a thorough requirements assessment process [52]. Similarly, some of the studies in this review reported major logistical challenges in recruiting participants.…”

Section: Discussionmentioning

confidence: 99%

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Assessing the implementation of user-centred design standards on assistive technology for persons with visual impairments: A systematic review

Ortiz-Escobar

Chavarria

Schönenberger

et al. 2023

Preprint

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Despite scientific and technological advances in the field of assistive technology (AT) for people with visual impairment (VI), technological designs are frequently based on a poor understanding of the physical and social context of use, resulting in devices that are less than optimal for their intended beneficiaries. To resolve this situation, user-centred approaches in the development process of AT have been widely adopted in recent years. However, there is a lack of systematization on the application of this approach. This systematic review registered in PROSPERO (CRD42022307466), assesses the application of the ISO 9241-210 human-centred design principles in allegedly “user-centred designed” AT developments for persons with VI. The results point to a wide variation of the depth of understanding of user needs, a poor characterization of the application of the User Centred Design (UCD) approach in the initial design phases or in the early prototyping, and a vague description of user feedback and device iteration. Among the principles set out in ISO 9241-210, the application of 5.6: "the design team includes multidisciplinary skills and perspectives" is the one for which the least evidence is found. The results show there is not enough evidence to fully assess the impact of UCD in 1. promoting innovation regarding AT products and practices, and 2. Judging if AT produced following such standards is leading to better user access, wellbeing outcomes and satisfaction. To address this gap it is necessary to, first, generate better implementation of UCD in AT development and second, to strengthen evidence regarding the implementation and outcomes of using UCD for AT. To better engage with the realities of persons with VI, we propose capacity building across development teams regarding UCD, its principles and components; better planning for UCD implementation; and cross-fertilization across engineering disciplines and social and clinical science.

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Section: Discussionsupporting

confidence: 91%

Section: Discussionmentioning

confidence: 99%

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Assessing the implementation of user-centred design standards on assistive technology for persons with visual impairments: A systematic review

Ortiz-Escobar

Chavarria

Schönenberger

et al. 2023

Preprint

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“…Having insights into the types of activities that persons with CD prioritize and where they take place, the nature of the challenges that occur and how challenges are met is paramount for developing any support, including technologies for cognitive support that can lead to positive changes for these individuals. The importance of considering environmental factors when designing and developing technological support for people with various needs has been stated previously [ 21 – 23 ]. The Person-Environment-Occupation Model [ 24 ] highlights the strong relationship between a person’s activities and the environment, also pointing out how the transactional dynamics between a person’s roles, self-concept, abilities, culture and background, the environment – the technology being part of the environment - and the clusters of activities that meet intrinsic needs, together form the outcome of activity performance.…”

Section: Introductionmentioning

confidence: 99%

The contrasting role of technology as both supportive and hindering in the everyday lives of people with mild cognitive deficits: a focus group study

et al. 2018

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BackgroundIt is well known that people with mild cognitive deficits face challenges when performing complex everyday activities, and that the use of technology has become increasingly interwoven with everyday activities. However, less is known of how technology might be involved, either as a support or hindrance, in different areas of everyday life and of the environments where challenges appear. The aim of this study was to investigate the areas of concern where persons with cognitive deficits meet challenges in everyday life, in what environments these challenges appear and how technology might be involved as part of the challenge and/or the solution to the challenge.MethodsData were gathered through four focus group interviews with participants that live with cognitive deficits or cohabit with a person with cognitive deficits, plus health professionals and researchers in the field. Data were transcribed, coded and categorized, and finally synthesized to trace out the involvement of technology.ResultsFive areas of concern in everyday life were identified as offering challenges to persons with cognitive deficits: A) Managing personal finances, B) Getting around, C) Meeting family and friends, D) Engaging with culture and media and, E) Doing everyday chores. Findings showed that the involvement of technology in everyday activities was often contrastive. It could be hindering and evoke stress, or it could bring about feelings of control; that is, being a part of the solution. The involvement of technology was especially obvious in challenges linked to Managing personal finances, which is a crucial necessity in many everyday activities. In contrast, technology was least obviously involved in the area Socializing with family and friends.ConclusionsThe findings imply that technology used for orientation and managing finances, often used outside home, would benefit from being further developed in order to be more supportive; i.e. accessible and usable. To make a positive change for many people, the ideas of inclusive design fit well for this purpose and would contribute to an age-friendly society.Electronic supplementary materialThe online version of this article (10.1186/s12877-018-0879-z) contains supplementary material, which is available to authorized users.

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“…Tal pluralismo é enriquecedor, mas pode ocasionar o surgimento de barreiras no entendimento entre as diversas partes de interesse. Nesse sentido, é de extrema importância que o levamento dos requisitos do usuário seja realizado de maneira sistemática (BLACKBURN;CUDD, 2012).…”

Section: Introductionunclassified

Refinamento de uma metodologia de projeto direcionada para Tecnologia Assistiva, com abordagem participativa dos usuários

Rodrigues¹

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Dedico este trabalho a todas as pessoas com deficiência que, em algum momento de suas trajetórias, não se sentiram ouvidas ou contempladas. Que nada mais seja sobre vocês, sem vocês. AGRADECIMENTOSA Deus. Por todos que colocou em meu caminho, por cada porta que abriu e que fechou. Por me dar forças e guiar meus passos quando nem eu acreditava mais que era possível. Aos meus pais e meu irmão, por serem meu porto seguro, minha rocha, minha certeza. Ao meu amor. Por ser meu companheiro e parceiro de vida, por me dar mais esperança na humanidade, por me lembrar todos os dias do motivo pelo qual fazemos ciência. Às queridas professoras Zilda e Luciana, melhores orientadoras que eu poderia ter, por todo o aprendizado compartilhado e pela amizade construída. À minha família são-carlense: Marcelo, Marina, Lina, Carlos, Talita e Teco. Não tenho palavras para descrever a importância de vocês na minha vida. Aos meus amigos verdadeiros, presentes mesmo à distância. Aos queridos colegas de laboratório Dávila, Joaquim, Amir, Daniel e João Victor. Ao funcionário do Bogas Parafusos, cujo nome até hoje não sei, mas que sempre queria saber como estava indo o projeto. Às minhas raízes, ao meu Nordeste. Pela visão de mundo e de humanidade. Pelo sentimento de pertencimento. Pela vontade de mudar a realidade, de dar um retorno à sociedade. Às pessoas maravilhosas que de alguma forma participaram do meu trabalho, mesmo em meio a uma pandemia, seja divulgando a pesquisa, seja respondendo questionários, seja avaliando. À EESC/USP pelo suporte estrutural, acadêmico e de recursos. O presente trabalho foi realizado com apoio da Coordenação de Aperfeiçoamento de Pessoal de Nível Superior -Brasil (CAPES) -Código de Financiamento 001. RESUMO RODRIGUES, A. S. L. Refinamento de uma metodologia de projeto direcionada para Tecnologia Assistiva, com abordagem participativa dos usuários. 2022.

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A discussion of systematic user requirements gathering from a population who require assistive technology

Cited by 7 publications

References 0 publications

Assessing the implementation of user-centred design standards on assistive technology for persons with visual impairments: A systematic review

Assessing the implementation of user-centred design standards on assistive technology for persons with visual impairments: A systematic review

The contrasting role of technology as both supportive and hindering in the everyday lives of people with mild cognitive deficits: a focus group study

Refinamento de uma metodologia de projeto direcionada para Tecnologia Assistiva, com abordagem participativa dos usuários

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