A decision framework for SME Information Technology (IT) managers: Factors for evaluating whether to outsource internal applications to Application Service Providers

Digital channels diminish SME barriers: the case of the UK

“…Nowadays, being present in the digital world is a crucial part of life, not only for businesses, but also for individual users. In addition to this, the paradigm of selling the software is shifting from buying and implementing in-house to renting software that is hosted by the vendor (Bayrak, 2013), usually on the cloud (Sultan, 2011(Sultan, , 2013. With this shift, instead of bulky and complicated software packages, SMEs can consume the software as a service (Mietzner, Leymann, & Unger, 2011;Wei-Wen, 2011).…”

Reprint of “Integration of logistics and cloud computing service providers: Cost and green benefits in the Chinese context”

“…Literature indicates that security, trust and privacy concerns due to lack of control and/or visibility over the physical infrastructure are the major barriers to CC adoption (Lin and Chen, 2012). The security aspect can be fixed through technological means that include use of firewalls, intrusion detection and prevention systems, authentication, authorization and encryption, amongst others (Barnatt, 2010;Gil-Saura et al, 2010;Bayrak, 2013). The trust aspect is more difficult to establish, as it is dependent on vendors' accumulated past experiences and demonstration of reputation, reliability, credibility, integrity and transparency over a given period (Gil-Saura et al, 2010;Zissis and Lekkas, 2012;Wei et al, 2014).…”

“…Other than digital challenges, a major reason for small and medium enterprises' (SMEs) reluctance to outsource their IT operations is that its own existing IT resources were established with heavy investment (Misra and Mondal, 2011;Bayrak, 2013). The switching cost to a new system for SMEs who already face severe financial constraints is another major impediment.…”

“…The switching cost to a new system for SMEs who already face severe financial constraints is another major impediment. Furthermore, while most SMEs may want to try out such IT systems before investing in them, most vendors lock firms into a contract during the trial period (Bayrak, 2013). There is also the problem that firms are limited to the vendor-determined applications without options.…”

A Petri net-based decision-making framework for assessing cloud services adoption: The use of spot instances for cost reduction

“…attempted to develop an explorative model that examined important factors affecting SaaS adoption, such as integrating Technology Acceptance Model (TAM)-related theories with additional imperative constructs, such as marketing effort, security, and trust. Security is the major risk affecting SaaS adoption according to most researchers (Benlian & Hess, 2011;Wu, 2011a and b;Wu, Lan, & Lee, 2011;Bayrak, 2013), whereas cost reduction is the major expected benefit (Benlian & Hess, 2011;Gupta, Seetharamana, & Raj, 2013;Bayrak, 2013).…”