A Cross-Sectional Qualitative Study of Barriers to Effective Therapeutic Communication among Nurses and Patients

Arkorful, Vincent Ekow; Hammond, Anastasia; Basiru, Ibrahim; Boateng, Jennifer; Doku, Francis; Pokuaah, Sarah; Agyei, Eric Kwadwo; Baoteng, Joyce Asamoah; Lugu, Benjamin Kweku

doi:10.1080/01900692.2020.1729797

Cited by 14 publications

(13 citation statements)

References 30 publications

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“…The majority of participating nurses (76%) reported insufficient knowledge of patient pain control as the main barriers in this study, which was supported by a previous study [16] that showed the majority of patients experienced difficulties in reporting their pain severity, reluctance to take pain medication, and fear of an addiction or side effect. The second barrier identified by nurses was a lack of communication between patients and medical staff, which is consistent with previous research findings [17,18], which revealed that ineffective communication has a negative impact on patients' quality of care. However, [19] clarified that inadequate patient communication referred to a nurse shortage and increased workload during their shift, resulting in ineffective communication and negatively impacting patient quality of care.…”

Section: Discussionsupporting

confidence: 88%

Knowledge, perceived barriers, and practices of oncology nurses regarding cancer pain management

Al-Atiyyat

Othman

2022

ELECTRON J GEN MED

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Effective cancer pain management involves significant knowledge and proficiency in pain assessment and recording. This study sought to assess nurses' knowledge, behaviors, and perceived impediments to managing cancer-related pain.Methods: A descriptive, cross-sectional design was used. A convenience sample of 502 nurses working in three primary health care sectors in Jordan was selected to ensure national representation. To collect data, an Englishlanguage online Google Electronic Form was employed.Results: Nurses were 86.4% male and 51.4% between 21 and 35. Additionally, 578.8% of nurses were employed in the private sector. The mean knowledge score for cancer pain management was 6.48/14, indicating a knowledge gap in opioid rescue dose deficiency among nurses. According to 68.1% of nurses, the most frequently encountered patient-related hurdle was insufficient expertise in pain control. 75.3%, on the other hand, named insufficient staffing, and 74.7%, opioid regulations as significant health care system impediments. Private hospital nurses score significantly higher than nurses in other hospitals. The degree of expertise varied according to age and pain management training. For 56.8% of nurses, contacting a physician for an opioid prescription is the most delayed action. Conclusion:Knowledge gaps and impediments to successful cancer pain management were assessed. Additional training in cancer pain treatment is crucial, increasing coordination and communication between doctors and nurses. The survey data assist educators in developing educational techniques, and the least correctly answered answers might aid educators in identifying knowledge gaps.

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Section: Discussionsupporting

confidence: 88%

Knowledge, perceived barriers, and practices of oncology nurses regarding cancer pain management

Al-Atiyyat

Othman

2022

ELECTRON J GEN MED

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“…The perspectives and attitudes of patients and their relatives towards the nursing profession are also affected by the sociocultural factors experienced. This theme was also identified as one of the barriers in nurse-patient interaction in the qualitative research conducted by Arkorful et al 31 . It may be suggested that nurses, professional organizations and administrations should conduct information and awareness studies so that the society would develop a positive perspective on nursing profession.…”

Section: Discussionmentioning

confidence: 91%

“…Strengthening the therapeutic care setting is an issue that requires multifaceted attempts. Therefore, it is a long-term working area that requires nurses to collaborate with the patients and their relatives, other members of the healthcare team, managers and other stakeholders 31,34 . Good communication and teamwork with the patients, their relatives and the team, supporting the patient and their families, and education are essential requirements for qualified nursing care 36 .…”

Section: Discussionmentioning

confidence: 99%

Experiences of Nurses Working in the Neurosurgery Clinic on Communication Difficulties with Patients Having Brain Tumors: A Qualitative Study

Özsaban¹,

Aydın²,

KAYA³

et al. 2022

NKTD

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Etkili hasta-hemşire iletişimi hemşirelik bakımının kalitesine ilişkin temel bir gösterge ve hasta güvenliği konusudur. Etkili iletişim, özellikle beyin tümörü gibi iletişim sorununa yol açma riski yüksek olan rahatsızlıkları olan veya bu açıdan sınırlılık yaşayan hastalarda daha da önemlidir. Beyin tümörü olan hastaların hemşirelik bakımında bireyselleştirilmiş ve bütüncül bir yaklaşım ile terapötik iletişim sürdürülmelidir. Ancak, bakım sürecini etkileyen çeşitli nedenler bu süreci olumsuz yönde etkileyebilir.Gereç ve Yöntem: Bu araştırma, nöroşirurji hemşirelerinin beyin tümörü olan hastalara bakım verirken yaşadıkları iletişim güçlükleri ve baş etme yöntemlerine ilişkin deneyimlerini belirlemek amacı ile yorumlayıcı fenomenolojik analiz yöntemi ile gerçekleştirilen nitel bir çalışma olarak planlandı. Amaçlı örnekleme yöntemi ile belirlenen 10 hemşire ile derinlemesine, yüz yüze bireysel görüşme yapıldı.Bulgular: Elde edilen bulgular hemşirelerin yaşadıkları iletişim güçlükleri, baş etme yöntemleri ve çözüm önerileri olmak üzere üç grupta ele alındı. Hemşirelerin yaşadıkları iletişim güçlüklerine yönelik hasta ile ilişkili faktörler ve kurum ile ilişkili faktörler ana temaları ve alt temaları belirlendi.

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“…Nevertheless, a study in selected sub-Saharan African countries including Cameroon, Benin, Ethiopia, Ghana, and, Nigeria among nurses found that excessive workload and shortages of nursing negatively impact nurses’ ability to interact effectively with patients [ 14 ]. Nurse-patient effective communication remains a challenge in Ghana, despite criticism and concern expressed by the public [ 15 ]. Hence, some authors stated that hospital management should conduct regular evaluations of patients’ experiences as well as nurses’ experiences to address deficiencies in communication and nurse-patient interactions in Ghana [ 16 ].…”

Section: Introductionmentioning

confidence: 99%

Pediatric nurse-patient communication practices at Pentecost Hospital, Madina: A qualitative study

Appiah

Kontoha

Mensah

et al. 2022

International Journal of Nursing Sciences

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A Cross-Sectional Qualitative Study of Barriers to Effective Therapeutic Communication among Nurses and Patients

Cited by 14 publications

References 30 publications

Knowledge, perceived barriers, and practices of oncology nurses regarding cancer pain management

Knowledge, perceived barriers, and practices of oncology nurses regarding cancer pain management

Experiences of Nurses Working in the Neurosurgery Clinic on Communication Difficulties with Patients Having Brain Tumors: A Qualitative Study

Pediatric nurse-patient communication practices at Pentecost Hospital, Madina: A qualitative study

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