A Conceptual Framework for Social Business Process Management

Ariouat, Hanane; Hanachi, Chihab; Andonoff, Eric; Bénaben, Frédérick

doi:10.1016/j.procs.2017.08.151

Cited by 27 publications

(14 citation statements)

References 7 publications

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“…In addition, the social dimension of process thinking was analyzed to promote collaborative meta-models for executing processes through knowledge sharing and collective decisions [35]. Key process parameters were analyzed to map the real value stream in complex business processes such as economic value-added and business process value-added calculated on the basis of several production value-added index [36].…”

Section: Process Approach and Sustainability Issues In Higher Educationmentioning

confidence: 99%

Aligning Strategy with Sustainable Development Goals (SDGs): Process Scoping Diagram for Entrepreneurial Higher Education Institutions (HEIs)

Fleacă

Maiduc

2018

Sustainability

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Abstract:Seeing that the prosperity of people and society is possible with the aid of sustained and inclusive economic growth of all countries and regions, the sustainable development of our world has gained the particular attention of a wide range of decisional factors; civil society, the business sector, and the scientific community. Education has a decisive impact on changes in the way that societies are coping with national, regional, and global challenges and opportunities brought by sustainable development. The paper addressed the lack of capacity of higher education institutions (HEIs) to integrate the principles and practices of sustainable development into all aspects of education and learning, which hampers the capability to act as an entrepreneurial university. Embarking on the path of sustainable development goals (SDGs) requires HEI to design, launch, implement, and customize specific processes architecture to govern the advance of the sustainability approach. The authors applied the process scoping diagram to capture and conceptualize the educational model needed to guide the HEI through the process of change in its daily operations. The SIPOC method (Supplier, Input, Process, Output, Customer) was applied and with the aid of Visio software tool, the processes relationships were articulated and embedded in the educational model of HEI. Finally, the authors shared their views on the scalability of the model, which may be customized and harmonized in accordance with different HEI's circumstances and priorities.

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Section: Process Approach and Sustainability Issues In Higher Educationmentioning

confidence: 99%

Aligning Strategy with Sustainable Development Goals (SDGs): Process Scoping Diagram for Entrepreneurial Higher Education Institutions (HEIs)

Fleacă

Maiduc

2018

Sustainability

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“…Yet, the change management is implemented manually based on the captured anomalies. Ariouat et al [12] developed an ontology for business process management based on three perspectives, these are behavioural organizational, and social. Rules are defined to deduce knowledge from the constructed ontology and changes can be deduced in similar ways.…”

Section: Related Workmentioning

confidence: 99%

An Intelligent and Adaptive Model for Change Management

Alshahrani¹

2020

IJACSA

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The continuous and rapid changes that are taking place in the world today makes the change management crucial to any organization. The existing change management models bridge the gap between motivation, planning, and implementation. These models are highly significant as the organizational change is not a rare event anymore, but it is an ongoing process, and the 'business as usual' model becomes insignificant to most organizations. To automatize the theoretical model of change management, an intelligent and adaptive model for change management is developed in this paper, which takes into consideration all the positive and negative effects (factors) that may take place at any time and any place internally (internal factors) or externally (external factors). Based on these factors, accordingly, the proposed model can efficiently find a reasonable solution that adapts to the existing situation to avoid any failure of organizational management. The proposed system is built based on a decision support system (DSS) with inputs that represent the influencing factors and an output that represents feedback on the method of management. In this paper, the proposed change management model has been verified, and the results have been reported accordingly.

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“…Although, process based methodology is well-known and studied, the business sector is still struggling with a high resilience toward changes needed to improve the benefits for customers while reducing the costs of work [29]. Other studies, tackling the social dimension of process thinking, designed meta-models for modeling and executing business process in a collaborative way, including organizational, behavioral, and social perspectives within business process management methodology by knowledge sharing and collective decisions [30]. To further ascertain the efficiency of business process management in a particular manufacturing company, the scholars envisaged key process parameters to map the real value stream in complex business processes such as the economic value added and business process value added calculated on the basis of several production value added index [31].…”

Section: International Debates On Critical Sustainability Issuesmentioning

confidence: 99%