A competitive intelligence model based on information literacy: organizational competitiveness in the context of the 4th Industrial Revolution

Abstract

This paper investigated how information literacy and competitive intelligence areconnected in business management and information science fields. It demonstrates thecontribution of information literacy in the phases of the competitive intelligence process. Thispaper is relevant, since the model supports creativity and collaborative innovation in smallbusinesses in the context of Industry 4.0. Furthermore, it contributed to connect the informationscience and business management fields, so it is multidisciplinary. It also proposes a theoreticalmodel of information literacy and competitive intelligence in the context of Industry 4.0, whichcan be used for applied research. The methodology was developed based on a systematicliterature review (SLR) of information literature and competitive intelligence. These conceptscontribute to the development of a framework and a conceptual model in which the three themesare interconnected and demonstrate that information literacy can efficiently contribute to thecompetitive intelligence process, especially in the context of the Fourth Industrial Revolution.

The impact of RFID, IIoT, and Blockchain technologies on supply chain transparency

“…Blockchain has the ability to enhance confidence by ensuring that information received is accurate and secure. In reviewing the timeline that has led to the fourth industrial revolution, it becomes apparent that it has been a systematic evolution (see Figure 1) (Ottonicar et al , 2018).…”

Untitled

“…In order to overcome this situation, professionals combine specialized training for specific contexts with the development of broader competences aiming at different situations -such as informational competence, related to obtaining and analyzing information [Horton, 2007;Julien et al, 2011], which is valued by the labor market due to the strong link between organizational performance and the effective use of information. This competence is directly related to the practice of Competitive Intelligence (CI) [Ottonicar et al, 2018], whose distinctive feature is the production of high value-added information to support decision making [Fuld, 1995]. Due to this connection, it can be claimed that CI teaching can be a way to develop competences aimed at leading individuals to professional success.…”

Competitive intelligence and absorptive capacity for enhancing innovation performance of SMEs

“…Additionally, in current contexts of digital transformation, and Industry 4.0 where CI is needed (Ottonicar et al 2018) including the assimilation capability (Hassani and Mosconi, 2018), it would be relevant that future research could investigate the role of analytics capability on innovation performance. In link with the own-manager, future research can also study the managers' ambidexterity, which it is important for intelligence-based activities (Bordeleau et al, 2020).…”