A comparative study of quality practices: USA, China and India

Raghunathan, T. S.; Rao, Suhasini Subba; Solis, Luis

doi:10.1108/02635579710367270

Cited by 58 publications

(54 citation statements)

References 18 publications

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“…They noted that transferring quality practices from a home country to another country or in another way are required to achieve overall business objective and to consider similarities and differences in the context globalization. Meanwhile, Raghunathan et al (1997) surveyed 228 USA, 78 China and 168 Indian manufacturing including automotive industries. They found that it is important to consider quality practices between developed and developing countries to understand the status and there may be opportunities for developing countries to learn from the successes and failures of the quality practices of developed countries.…”

Section: Quality In International Contextmentioning

confidence: 99%

Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries

Zakuan¹,

Yusof²,

Saman³

et al. 2009

IJBM

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Automotive companies must implement and maintain a high degree of Total Quality Management (TQM) practices due to competitive automotive market and customer pressure. In the operations management research field, TQM has been considered as infrastructural strategy. It has become one of the most recognized models for operational excellence besides Lean Operation, Supply Chain Management, and Technology Management. The authors have reviewed updated literature on TQM research and one question that arrised was in re-validating the TQM constructs. Eight constructs were consolidated from literature. Can these eight constructs validly represent TQM as a whole? This paper presents findings of Confirmatory Factor Analysis (CFA) on TQM practices in Malaysia and Thailand automotive industry. Data were obtained from 161 and 150 automotive companies and related suppliers in Malaysia and Thailand with 25% and 21% response rate respectively. The results indicate that from the eight TQM constructs, only seven TQM constructs are acceptable for further analysis. The paper with a proposed future direction ends of this research.

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Section: Quality In International Contextmentioning

confidence: 99%

Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries

Zakuan¹,

Yusof²,

Saman³

et al. 2009

IJBM

View full text Add to dashboard Cite

show abstract

“…In fact, most of their research was negatively affected by a lack of theoretical grounding, clear methodology, objective statistical evidence, reliability and validity testing, and of control for extraneous factors (Flynn et al, 1994;Powell, 1995;Raghunathan et al, 1997;Singhal, 1997, 2001;Sousa and Voss, 2002).…”

Section: Discussion and Implications For Research And Managementmentioning

confidence: 99%

“…Rungtusanatham et al, 2005;, while others concluded the opposite (e.g. Adam et al, 1994Adam et al, , 1997Raghunathan et al, 1997;Tata et al, 2000;Tarí et al, 2007).…”

Section: Several Explanations Can Be Advanced For the Apparent Improvmentioning

confidence: 99%

“…In particular, studies conducted by consulting firms and by other practitioners have been criticised for lack of academic rigour (Hackman and Wageman, 1995) because of vested interests in the results of the studies (Powel, 1995) and because of the insufficient information provided on research methodology (Sousa and Voss, 2002). The quality of these studies might also have been affected by a lack of theoretical grounding (Flynn et al, 1994;Powell, 1995); a lack of objective statistical evidence Singhal, 1997, 2001); a lack of testing for the reliability and validity of the measurement instruments (Flynn et al, 1994;Raghunathan et al, 1997); and a lack of control for factors that might have produced the observed performance differences (size of firms, industry, nationality, and adoption of TQM vs. non adoption) (Powell, 1995;Hendricks and Singhal, 1997).…”

Section: ________________________mentioning

confidence: 99%

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Is TQM more difficult to implement than other transformational strategies?

Cândido

Santos

2011

Total Quality Management & Business Excellence

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This paper aims to assess whether TQM is harder to implement than other business strategies. In order to accomplish this objective we have adopted a two-stage methodology.Firstly, we carried out an extensive review of the literature to identify the rates of TQM implementation failure estimated by researchers and practitioners. Secondly, we compared these rates with those estimated for other organisation-wide transformational efforts and explored the extent to which the obstacles to TQM implementation and to the implementation of other business strategies differ. Based on the literature reviewed and on the comparative analyses performed, we conclude that whilst it is widely acknowledged that the implementation of TQM can be a difficult task, significant uncertainty remains as to what the exact rate of failure is. Furthermore, the analyses suggest that the rates of failure and obstacles to TQM implementation are similar to those presented by other business strategies, and therefore, there seems to be no grounds to assume that TQM is more difficult to implement than other business strategies. These findings have implications for researchers and practitioners and open up several avenues for further research, which are also discussed in this paper.

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“…ANOVA analysis is frequently used by researchers (e.g., Cherrett, et al, 2009;He, et al, 2011;Raghunathan, et al, 1997) in deciding whether to claim the concerned viewpoints or attributes, etc. are different between different groups.…”

Section: Literature Sources Supporting and Inspiring The Proposition mentioning

confidence: 99%

Green Retailing Practices: An Exploratory Comparison between Chinese and British Retailers

Wang

Mao

2013

Journal of General Management

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As the link between supply and demand, retailers can play an important role in a supply chain's green operations and logistics activities, which are one of the key contemporary concerns of governments and general public. China as a huge, fast-developing and opening marketplace has been attractive to British and other international retailers; however the competition facing these retailers in this marketplace is becoming more intensified.Research has evidenced that the British retailers have started greening their business operations earlier than Chinese businesses that are just at the starting stage, namely the British ones would have an early mover advantage with green operations as a characteristic competitive strength. Thus the further comparative exploration by this research on the current green status/approaches of both Chinese and British retailers will inform managers in these businesses (also referential to other countries' retailers) in developing strategies incorporating green approaches for enhancing their competitiveness in Chinese retail marketplace, besides constructively enriching the green theories in retail sector.

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A comparative study of quality practices: USA, China and India

Cited by 58 publications

References 18 publications

Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries

Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries

Is TQM more difficult to implement than other transformational strategies?

Green Retailing Practices: An Exploratory Comparison between Chinese and British Retailers

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