Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries

Zakuan, Norhayati; Yusof, Sha’ri Mohd; Saman, Muhamad Zameri Mat; Shaharoun, A. M.

doi:10.5539/ijbm.v5n1p160

Cited by 11 publications

(11 citation statements)

References 40 publications

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“…The survey results indicate that most constructs of CSF dimensions are inter-related, as shown by Table V, and are consistent with the findings of prior research in non-food-based industries, such as Abdullah et al (2008), Agus et al (2009), and Zakuan et al (2010). However, based on the factor loading (standardised regression Kaynak (2003) and Zakuan (2009), who claim that PM is the fundamental TQM element and its implementation has a significant impact on organisational performance.…”

Section: Resultssupporting

confidence: 87%

“…This stage is also known as "testing the measurement model" where CSF dimensions were tested using the first order confirmatory factor model to assess a construct's validity (Demirbag et al, 2006;Hair et al, 2006). Referring to Kaynak (2003), Yee et al (2005), Al-Hawari and Ward ( 2006), Amin and Isa (2008), Jung and Hong (2008) and Zakuan et al (2010), to assess the measurement model, two analyses were conducted. Initially, a first-order CFA model was used to examine the measurement model using AMOS 5.0.…”

Section: Confirmatory Factor Analysismentioning

confidence: 99%

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Critical success factors of quality management practices among SMEs in the food processing industry in Malaysia

Talib

Ali

Idris

2014

Journal of Small Business and Enterprise Development

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Purpose – The purpose of this research is to identify and validate a measurement model for assessing the quality management practices among small and medium-sized enterprises, specifically for the food processing industry in developing countries such as Malaysia. Design/methodology/approach – A survey was initially conducted among SMEs using a questionnaire mailed to the managing director of companies selected from the SMECorp directory. A total of 207 respondents from SMEs were used for further analysis. Two steps of analysis were undertaken to validate the measurement model of critical success factors: principal component analysis and confirmatory analysis. Findings – Eight critical success factors of quality management practices are proposed for assessing quality management practices among SMEs in the food processing industry in Malaysia. A measurement model was then developed. PCA with Varimax rotation revealed 13 components, eight of which were retained for further analysis. First- and second-order CFAs identified the CSF measurement model along with the goodness-of-fit index. Thus, the findings also reveal the status of quality management practices among food processing SMEs in Malaysia. Research limitations/implications – This paper is to evaluate only the CSFs; therefore, further work is needed to evaluate the relationship between CSFs and organisational performance of SMEs in the food processing industry in Malaysia. Originality/value – There are various papers regarding the assessment of quality management, especially on TQM practices in various industries. However, few assessments of the critical success factors of quality management practices of SMEs in the food processing industry, especially in developing countries like Malaysia, have been found to date. The findings of this paper will help the industry to identify its current quality management practice to focus on improving its performance.

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Section: Resultssupporting

confidence: 87%

Section: Confirmatory Factor Analysismentioning

confidence: 99%

Critical success factors of quality management practices among SMEs in the food processing industry in Malaysia

Talib

Ali

Idris

2014

Journal of Small Business and Enterprise Development

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“…One stage confirmatory factor model for validation of seven components is apparent in Figure 2 which is a one stage model. All the item loadings are greater than 0.30 for a marginal claim of convergent validity as maintained by Zakuan et al (2010). This confirmatory measurement model with seven components is found to fit the data satisfactorily as the goodness of fit values are well within the acceptable ranges (GFI = 0.945; adjusted goodness of fit index = 0.920; χ 2 /df = 4.393; root mean square residual = 0.043; root mean square error of approximation = 0.058).…”

Section: Validating Multidimensional Attitudinal Structurementioning

confidence: 94%

Consumer attitude towards sustainable living in India

Gupta¹,

Singh²

2020

SRJ

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Purpose The purpose of this paper is to investigate attitude of Indian consumers towards sustainable living. For the same, the construct of sustainable living is defined and its dimensions are explored. Then, consumers are segmented based on dimensions and profiles of identified segments are discussed upon. Design/methodology/approach A questionnaire was developed and introduced on a sample of one thousand consumers from three geographical areas of North India including Haryana (A Northern State), Delhi (National Capital Territory), and Chandigarh (Northern Union Territory). For analysis, principal component analysis, confirmatory factor analysis, cluster analysis, correlation, and chi-square were the statistical techniques applied. Findings Seven types of people attitude including attitude towards conserving ecology, anticipating mounting waste, need for recycling, civic norms, overcoming green myopia, environmental thinking, and norms for sustainable mobility were obtained. Based on cluster analysis, five consumer segments, namely, role models, upbeaters, rosy, bewilders, and disorients were observed. It is further found that major proportion of Indian consumers fall under the category role models with highest proportion of respondents in this segment. Research limitations/implications The determinants of attitude and testing the theories of attitude formation can be an interesting area to study on Indian consumers. This kind of studies too can be replicated in other cultures and varied contexts. A unique point of further research emerges with the finding of variable gender. Hence, gender differences regarding sustainability or sustainable living can be investigated and reasons can be found out for gender gap. Practical implications In light of the findings, this research offers a unique 3 Ss stop → stare → speedup strategy to national as well as international marketers. The stop strategy is for bewilders and disorients segments. Stare strategy is for consumers of upbeaters and rosy segments, and the word speedup stands for role models. Accordingly, marketers need a comprehension on profile of role models as identified in the study in terms of aged males, highly educated married people who live in joint families. Social implications Consumers as part of society can play a big role for enhancing green practices, thus, need to take initiatives and revolutionary actions regarding protection of environment. If consumers will be more willing to help solve environmental problems, then there will be less need for government interventions. Originality/value Attitude towards sustainable living in India has been explored; and to the best of researchers’ knowledge, the kinds of findings on Indian consumers are reported for the first time in literature. The information generated may have beneficial practical information for the businesses which see India as their potential target market. This study also uniquely identifies three components of sustainable living in the form of civic norms, environmental thinking, and norms for sustainable mobility.

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“…Further, to extract critical practices out of these ten practices, their frequency of occurrence in various research works as well review papers published between times span of 1989-2016 was recorded, as presented in Figure 2. It is evident from Figure 2 that three practices, namely, top management commitment, employee involvement and customer focus, have found more usage as compared to other practices because top management commitment (Kutlu and Kadaifci, 2014), employee involvement (Mehralian et al, 2012;Altayeb and Alhasanat (2014) and customer focus (Zakuan et al, 2010) are the most important drivers of a successful TQM implementation.…”

Section: Synergetic Success Factors Of Tqm and Scmmentioning

confidence: 99%

“…Satisfaction of customers is core issue for the success of every organization (Zakuan et al, 2010). So for this sake, efforts are required both at the organizational level as well as at the SC level because end customer is the only source of revenue for the whole SC (Chopra et al, 2006).…”

Section: (Scm)mentioning

confidence: 99%

Synergetic success factors of total quality management (TQM) and supply chain management (SCM)

Kaur

Singh

2019

IJQRM

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Purpose The purpose of this paper is twofold: first, to present a set of critical factors for total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review; and, second, to identify the relationships among them by comparing the identified TQM and SCM practices in order to explore the concept of supply chain quality management (SCQM). Design/methodology/approach To meet the goals of this work, a review of published quality research papers was carried out. For this, the authors identified papers on TQM and SCM practices and observed how these practices improve the business performance of organizations. Further, on the basis of identified practices, a conceptual model of SCQM was developed. Findings The results presented a set of six critical factors each for TQM and SCM practices. Further, it was found that management support and commitment, customer focus, information and supplier partnership are the most common practices found in both TQM and SCM practices. The integration of TQM and SCM (SCQM) throughout the supply chain has the strongest impact on the organizational performance. Research limitations/implications The study used data from various research papers of reputed journals which considered the study of India’s manufacturing industry as well as other countries, which may not provide a clear picture. However, this can be overcome by applying the findings of this paper to collect data from Indian manufacturing industry in future studies. Practical implications Indian manufacturing industry can improve its competitive image through the synergy of TQM and SCM. The result of this paper will help in providing a greater understanding of identified TQM and SCM practices that will lead to the successful implementation of TQM and SCM strategies to enhance business performance in terms of the improved levels of customer service. Originality/value Much of the attention is given on TQM and SCM practices, and very few studies have been undertaken to integrate TQM and SCM practices. But as far as the authors know, there is no study undertaken to integrate TQM and SCM practices in India for the manufacturing class. Therefore, this study compares TQM and SCM practices and considers their integration and can be thus treated as filling a gap in the extant literature. Therefore, the findings of this review paper will contribute in future research.

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Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries

Cited by 11 publications

References 40 publications

Critical success factors of quality management practices among SMEs in the food processing industry in Malaysia

Critical success factors of quality management practices among SMEs in the food processing industry in Malaysia

Consumer attitude towards sustainable living in India

Synergetic success factors of total quality management (TQM) and supply chain management (SCM)

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