“…Consumption emotion, which refers to the feeling that occurred during or after consuming a product or service that is classified as a positive emotion and negative emotion, will also be used herein as a determinant to understand how the product attributes of the music streaming industry may increase consumer satisfaction which may, in turn, leads to purchase intention of music streaming services. Similar to most of the studies in marketing and consumer behavior fields that widely adapted theories from the psychology field, the S-O-R theory also has been applied widely in many consumer behavior studies, including e-commerce (Jiang et al, 2010;Patanasiri & Krairit, 2019;Wu et al, 2008), retail (Chang et al, 2011;Thang & Tan, 2003), restaurants (Jang & Namkung, 2009;Namkung & Jang, 2010), social media (Carlson et al, 2018;Grace et al, 2015), high-technology devices (Lee et al, 2011), tourism (Lee, 2014), and Internet website (Hsu et al, 2012;Jiang et al, 2010). The objectives of this study are formulated to investigate consumer behavior specifically in the market of Indonesia.…”