1996
DOI: 10.1002/(sici)1522-7138(199624)10:1<34::aid-dir3>3.0.co;2-0
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A comparative analysis of Japanese and U.S. attitudes toward direct marketing

Abstract: This study compares the current state of direct marketing in Japan and the U.S. Questionnaire responses (109 Japanese and 101 U.S.) were obtained from students of major Japanese and U.S. universities in order to test three hypotheses posed in this study: (a) general attitude toward direct marketing; (b) privacy issues; and (c) environmental concerns. The results show that (a) Japanese and U.S. respondents have similar levels of ambivalence toward direct marketing as well as concern toward environmental issues;… Show more

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Cited by 22 publications
(19 citation statements)
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“…Attitudes about privacy concern have been researched internationally which indicate that information privacy is an important concern to many Internet users (for example, Nowak & Phelps 1992;Eddy, Stone and Stone-Romero, 1999;Maynard & Taylor 1996). Goodwin (1991:155) discovered that individuals were becoming more concerned about their control of information exposé rather than environmental disclosure (i.e.…”
Section: Attitudes Towards Concern For Privacy Onlinementioning
confidence: 93%
“…Attitudes about privacy concern have been researched internationally which indicate that information privacy is an important concern to many Internet users (for example, Nowak & Phelps 1992;Eddy, Stone and Stone-Romero, 1999;Maynard & Taylor 1996). Goodwin (1991:155) discovered that individuals were becoming more concerned about their control of information exposé rather than environmental disclosure (i.e.…”
Section: Attitudes Towards Concern For Privacy Onlinementioning
confidence: 93%
“…Empirical research, however, shows contrasting results. Maynard and Taylor (1996) find that Japanese students (IND = 46) and Germany (IND = 67) show more concern about privacy than the USA (IND = 91). Privacy concerns are related to an individual's awareness of the site or service provider's practices and handling of their personal data and the risks of sharing information about themselves (Hugl, 2011;Smith et al, 1996).…”
Section: Privacy Security Trust and Intention In Osnmentioning
confidence: 99%
“…Many customers are extremely irritated by the constant barrage of``junk mail'',``junk call'' and``junk e-mail'', and consider it an intrusion of privacy (Allen, 1997;Bloom et al, 1994;Dewitt-Elmer, 1994;Geller, 1996;Hoekstra and Zwart, 1993;Maynard and Taylor, 1996;Petrison and Wang, 1993;Smith, 1998). It is important to note that the response rate to direct mail marketing is only one to two per cent (Geller, 1996), which raises the question of whether, when 98 to 99 per cent is being thrown away, there is an adverse impact on the environment from direct mail marketing (Maynard and Taylor, 1996;Petsky, 1994). However, according to one of the anonymous reviewers of this paper:…”
Section: Banks and Direct Marketingmentioning
confidence: 99%