A capability model for public administration interoperability

Abstract

Interoperability is a critical factor for public administration-related entities that operate in collaborative/cooperative environments. Thus, performing an interoperability diagnosis based on a reference model provides an organization the opportunity to know its strengths and to prioritize actions to improve its performance and maturity. In public administrations, this issue is even more emphasized due to the need of considering standards policies imposed by national or international authorities. This paper proposes a Public Administration Interoperability Capability Model (PAICM) that describes intervals of expected results regarding the capability degree of certain measurable features related to its potential interoperability. The PAICM was applied to a government information technology agency, enabling the identification of the different barriers affecting organizational performance and a stratified analysis of the potential interoperability.

Interoperability enablers for cyber-physical enterprise systems

“…This way, enrolled DIHs will be empowered to find and highlight their Unique Value Proposition for end-users. Cestari et al (2019) in their paper 'A Capability Model for Public Administration Interoperability' present a Public Administration Interoperability Capability Model (PAICM) and describe its structure and the rationale adopted to compose its elements, explaining the selection and extraction of the attributes to their categorisation within the interoperability and public administration domain.…”