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Martin, Jocelyn S.; Petr, Christopher G.; Kapp, Stephen A.

doi:10.1023/a:1023609912797

Cited by 32 publications

(16 citation statements)

References 10 publications

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“…The active participation of parents and families in mental health care of children and adolescents leads to better outcomes including parent satisfaction [10,14] and parent satisfaction was found to have low to moderate correlations with a measure of empowerment [10]. Hence, levels of correlation in the range 0.3 to 0.6 were expected between the scales and two items relating to parent understanding of treatment and involvement in dialogue with the clinic.…”

Section: Methodsmentioning

confidence: 99%

“…Moreover, parent experiences of care might influence their expectations of and involvement in future care [1,11]. Hence, parents can make an important contribution in the evaluation of mental health services quality for children and parent-completed questionnaires have had applications across a wide range of evaluations that include medication [12,13], community-based services [1,14,15], inpatient care [7,11] and health care plans [16]. …”

Section: Introductionmentioning

confidence: 99%

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Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey

Garratt

Bjertnæs

Holmboe

et al. 2011

Child Adolesc Psychiatry Ment Health

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AbstactBackgroundDevelopment and evaluation of the PEQ-CAMHS Outpatients, a parent completed questionnaire to measure experiences of outpatient child and adolescent mental health services (CAMHS) in Norway.MethodsLiterature review, parent interviews, pre-testing and a national survey of 17,080 parents of children who received care at one of the 86 outpatient CAMHS in Norway in 2006. Telephone interviews were conducted with a random sample of non-respondents. Levels of missing data, factor structure, internal consistency and construct validity were assessed.Results7,906 (46.0%) parents or primary caregivers responded to the questionnaire. Low levels of missing data suggest that the PEQ-CAMHS is acceptable. The questionnaire includes three scales supported by the results of factor analysis: relationship with health personnel (8 items), information and participation (4 items), and outcome (3 items). Item-total correlations were all above 0.6 and Cronbach's alpha correlations ranged from 0.88-0.94. The results of comparisons of scale scores with several variables relating to global satisfaction, outcome, cooperation, information, involvement and waiting time support the construct validity of the instrument.ConclusionsThe PEQ-CAMHS Outpatients questionnaire includes important aspects of outpatient CAMHS from the perspective of the parent. It has evidence for data quality, internal consistency and validity and is recommended in surveys of parent experiences of these services. Future research should assess test-retest reliability and further tests of construct validity that include clinical data are recommended.

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Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey

Garratt

Bjertnæs

Holmboe

et al. 2011

Child Adolesc Psychiatry Ment Health

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“…Quantifying satisfaction in the absence of developing an understanding of service user expectations of, and approaches to, evaluating services may perpetuate the status quo. Ratings fail to explain (dis)satisfaction (Martin et al 2003), may not mirror experience (Price 2014), and provide limited guidance for quality improvement (Garland et al 2010). …”

Section: Introductionmentioning

confidence: 99%

‘Recovery’ in the Real World: Service User Experiences of Mental Health Service Use and Recommendations for Change 20 Years on from a First Episode Psychosis

O’Keeffe¹,

Sheridan

Kelly³

et al. 2018

Adm Policy Ment Health

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Little is known about how recovery oriented policy and legislative changes influence service users’ perceptions of mental health care over time. Although the recovery approach is endorsed in many countries, qualitative research examining its impact on service use experiences has been lacking. This study aimed to explore this impact as well as experiences of service utilisation and suggestions for change with people diagnosed with a First Episode Psychosis between 1995 and 1999. Participants had used services during the 10 year period prior to, and 10 years post, policy and legislative shifts to the recovery approach. Semi-structured interviews were conducted with 10 participants who met criteria for ‘full functional recovery’ and 10 who did not. Data were analysed using Thematic Networks Analysis to develop Basic, Organising, and Global Themes. Over time, recovered participants perceived an improvement in service quality through the ‘humanising’ of treatment and non-recovered participants experienced their responsibility in recovery being recognised, but felt abandoned to the recovery approach. Findings suggest the importance of viewing service users as demonstrating personhood and having societal value; examining the personal meaning of psychotic experiences; and matching expectations with what services can feasibly provide. The implementation and the principal tenets of the recovery approach warrant further investigation.

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“…Research has found that compared to parents who agree with providers regarding their children's treatment termination, parents of child-drop-outs reported lower overall satisfaction with services (Breda and Bickman 1997;Pekarik 1992). Satisfaction studies need to control for service status and reasons why families enter treatment (e.g., court, school, and physician mandates/referrals) and terminate services (Breda and Bickman 1997;Martin et al 2003). Closer monitoring of such rationales can yield helpful information to service providers and possibly guard against treatment failure.…”

Section: Discussionmentioning

confidence: 99%

“…caregiver distress, and ratings of their children's problem severity (Rey et al 1999;Brannan et al 1996;Breda and Bickman 1997;Harrington-Godley et al 1998;Measelle et al 1998;Martin et al 2003;Pekarik 1992).…”

mentioning

confidence: 99%

Relationship Between Caregiver Hopefulness and Satisfaction with their Children’s Mental Health Services

Riley

Stromberg

Clark

2009

Community Ment Health J

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Relationships among the Youth Services Survey for Families (YSSF) Indicators, selected demographic and clinical variables, and caregiver-rated hopefulness and children's problem severity were examined in a random sample of 1,500 caregivers of Medicaid-enrolled youth in a satisfaction study with Kentucky's 14 community mental health centers. Multiple linear regressions revealed that caregiver services and caregiver hopefulness were excellent predictors of two and three YSSF Indicators, respectively. Providers need to respond to caregiver concerns when developing support services and understand the mechanisms associated with these services' effectiveness. Tracking changes in caregiver and youth hopefulness during treatment may improve services and retention and bridge the gap between research and the important construct of hope.

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Untitled

Cited by 32 publications

References 10 publications

Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey

Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey

‘Recovery’ in the Real World: Service User Experiences of Mental Health Service Use and Recommendations for Change 20 Years on from a First Episode Psychosis

Relationship Between Caregiver Hopefulness and Satisfaction with their Children’s Mental Health Services

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