Nurse‐perceived quality of care in intensive care units and associations with work environment characteristics: a multicentre survey study

Stalpers, Dewi; Linden, Dimitri van der; Kaljouw, Marian; Schuurmans, Marieke J.

doi:10.1111/jan.13242

Cited by 27 publications

(42 citation statements)

References 44 publications

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“…This result is consistent with previous works (eg Ball et al, 2014;Stalpers et al, 2017). This result is consistent with previous works (eg Ball et al, 2014;Stalpers et al, 2017).…”

Section: Discussionsupporting

confidence: 94%

“…Although previous works have demonstrated that stress can lead to poor nursing outcomes (eg Gray-Toft & Anderson, 1981a;Hayes et al, 2015;Labrague et al, 2018;Stalpers et al, 2017), it is unclear which stressors tend to affect such outcomes among nurses in the Philippines. Besides, several studies only used bivariate analysis to determine the relationship between stress and nursing outcomes (eg Hayes et al, 2015;Healy & McKay, 2000;Mosadeghrad, 2013).…”

Section: Introductionmentioning

confidence: 99%

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Specific stressors relate to nurses' job satisfaction, perceived quality of care, and turnover intention

Bautista

Lauria

Contreras

et al. 2019

Int J of Nursing Practice

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Aims To determine which stressor has the highest occurrence and what stressors are related to nurse outcomes, such as job satisfaction, perceived quality of care, and turnover intention. Background Numerous stressors have been identified in nursing practice, but it is unclear if specific stressors are related to nurse outcomes. Design The study used a cross‐sectional and descriptive‐correlational research design. Methods In July and August 2017, survey data were collected from 427 staff nurses employed in a large tertiary‐level private hospital in Metro Manila, Philippines. The Nursing Stress Scale was used to measure stress frequency. Structural equation modelling was used to determine the relationship of stressors and nurse outcomes. Results Exploratory and confirmatory factor analyses indicate nine Nursing Stress Scale factors. Workload is the most frequent stressor. Moreover, workload was negatively related to job satisfaction and perceived quality of care. Workload and conflict with nurses were positively related to turnover intention. Conclusions The Nursing Stress Scale has a different factor structure based on a survey of nurses in the Philippines. Only workload and conflict with nurses were related to specific nurse outcomes. Nurse managers should identify and mitigate stressors experienced by nurses since these can lead to turnover and poor quality of care.

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“…This result is consistent with previous works (eg Ball et al, 2014;Stalpers et al, 2017). This result is consistent with previous works (eg Ball et al, 2014;Stalpers et al, 2017).…”

Section: Discussionsupporting

confidence: 94%

Section: Introductionmentioning

confidence: 99%

Specific stressors relate to nurses' job satisfaction, perceived quality of care, and turnover intention

Bautista

Lauria

Contreras

et al. 2019

Int J of Nursing Practice

View full text Add to dashboard Cite

show abstract

“…Cultural differences may play a role here. In the case of Korean nurses, previous research has found a difference in work satisfaction based on career experience similar to our findings (Jun, ), while the results for ICU nurses in the Netherlands did not replicate this pattern (Stalpers et al., ).…”

Section: Discussionsupporting

confidence: 86%

“…These findings that nurses’ demographic characteristics, such as work experience and educational level, affect their perceptions of the quality of care are supported by previous research (Bai et al., ). However, other studies have not found significant associations (Stalpers et al., ). Because nursing is a profession that allows for continuous self‐development, nurses are able to improve themselves while enhancing their nursing performance over time, thus enhancing the quality of nursing services.…”

Section: Discussionmentioning

confidence: 86%

“…In addition, nurses’ and patients’ perceptions on the quality of nursing services are important factors in hospital management (Lee & Yom, ). In this regard, nurses’ perceptions of the quality of nursing services and their work satisfaction have been found to be positively linked to quality outcomes for both nurses and patients (Stalpers, Van Der Linden, Kaljouw, & Schuurmans, ).…”

Section: Introductionmentioning

confidence: 99%

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The influence of nursing care integration services on nurses’ work satisfaction and quality of nursing care

Ryu¹,

Kim

2018

J Nurs Manag

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Quality of nursing care in Saudi's healthcare transformation era: A nursing perspective

Alkorashy

Al-Hothaly

2022

Health Planning & Management

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Background The Kingdom of Saudi Arabia corporates performance improvement strategies in health sector to transform hospital operations and instituting a culture of quality through performance improvement initiatives. Quality of nursing care (QNC) is a concern for nursing professionals and administration. Donabedian's ‘Quality‐of‐Care’ framework plays a vital role in transforming nursing care and determining appropriate intervention development and implementation plans. Aim To explore the nurses' perception for the QNC and find their perspectives in achievements and gaps by adopting the Donabedian model. Methods A cross‐sectional study was conducted on a convenience sample of 639 nurses from a tertiary hospital in Saudi Arabia using Karen‐personnel instrument for measuring QNC. The achievements and gaps in nursing care quality determined by redistributing Karen statements to the three dimensions of the Donabedian structure, process and outcome model. Findings The nurses' overall perception of the QNC was positive. According to the Donabedian model, the nurses focussed on care procedures (i.e., process‐oriented) and required resources (i.e., structure‐oriented), although the transformation era requires nurses' performance to focus on the outcome dimension. Conclusion To activate the vital roles of nurses in accomplishing health transformation initiatives, there should be collaborative efforts among nursing managers, educators and policy‐makers to sustain quality of structure, process and outcome‐oriented nursing care and be more outcome‐oriented.

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Nurse‐perceived quality of care in intensive care units and associations with work environment characteristics: a multicentre survey study

Cited by 27 publications

References 44 publications

Specific stressors relate to nurses' job satisfaction, perceived quality of care, and turnover intention

Specific stressors relate to nurses' job satisfaction, perceived quality of care, and turnover intention

The influence of nursing care integration services on nurses’ work satisfaction and quality of nursing care

Quality of nursing care in Saudi's healthcare transformation era: A nursing perspective

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