The Next Generation Intelligent Automation: Hyperautomation

Abstract

One of the buzzwords in the technological world is "Hyperautomation". Hyperautomation is the new technological phenomenon in which it can bring intelligent automation processes using Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML) and other technologies. It has a good amount of business applications; that is why many tech giants and start-ups are putting huge investments to reap the fruits of Hyperautomation. The data was collected from different secondary sources from 1-4-2020 to 31-7-2021. The rationale of this conceptual manuscript is to explain the definitions, concepts, technologies and models behind Hyperautomation. This study also emphasis indepth benefits of hyper-automation specifically in Banking & Finance sector. Moreover, the study also presents some of the industry test cases to explain the Hyperautomation adoption level by different countries across the globe.

An Overview on Robot Process Automation: Advancements, Design Standards, its Application, and Limitations

“…While hyperautomation is based on the same principles as regular automation, it employs a larger variety of tools and technology to take a more thorough approach to automation. Hyperautomation is locating and automating every routine, repetitive operation in a business process, including those that are usually done by people [15]. The creation of an end-to-end automation process that can be managed and optimized with little to no human involvement is the main objective of hyperautomation.…”

A Collaborative Metaverse based A-La-Carte Framework for Tertiary Education (CO-MATE)

“…Towards enhancing the process and productivity of repeatable decisive activities in a virtualized learning environment, effective automation is realized through Hyperautomation/RPA based bots using tools or platforms like iBPMS, leia by prolifics, Automation Anywhere, Blue Prism, EdgeVerve, Kofax, Kryon, NICE, Pega, Thoughtonomy, UiPath and WorkFusion [115] [116] [117] .…”

The levels of artificial intelligence application in human resource systems

“…In general, there are three types of RPA bots: Programmable, Self-learning and Cognitive (intelligent) automation bots (Houy et al, 2019). Intelligent automation is a fusion of different technologies including RPA and AI where RPA automate tasks and processes, and intelligent automation creates smarter business processes and workflows, identifies patterns, and learns from previous actions in order to improve processes, provides analytics and decision-making, adapts to their own and self-manages (Figure 2) (Madakam et al, 2022;Chugh et al, 2022). Some HRM processes, such as recruitment and onboarding, contain numerous repetitive and rulesbased tasks that RPA can assist with.…”