Continued usage of e-learning: Expectations and performance

Abstract

The present study aims to investigate the determinants of satisfaction and the resulting continuance intention in the e-learning context. The constructs of decomposed expectancy disconfirmation theory (DEDT) are evaluated from the perspective of users of a virtual learning environment (VLE) in relation to expectations and perceived performance. An online survey collected responses from 197 students of a public management distance learning course. Structural equation modeling was operationalized by the method of partial least squares in Smart PLS software. The results showed that there is a relationship between quality, usability, value and value disconfirmation with satisfaction. Likewise, satisfaction proved to be decisive for continuance intention. However, there were no significant relationships between quality disconfirmation and usability disconfirmation with satisfaction. Based on the results, it is discussed the theoretical and practical implications of the structural model found by the research.

Diseño de una red virtual de estudio para el programa de contaduría pública en la Universidad de Cundinamarca

“…Así mismo, uno de los pilares es la utilidad y los beneficios que los estudiantes y profesores atribuyen a las redes virtuales de estudio. La identificación de estas percepciones proporciona nuevas perspectivas en relación con la satisfacción hacia las nuevas aplicaciones basadas en la web (De Melo-Pereira et al, 2015).…”

Dinamika proses penerapan pembelajaran daring di Fakultas Psikologi UIN Raden Fatah Palembang

“…Di samping itu, secara asinkronus pihak fakultas mengusulkan kepada PUSTIPD untuk memperbaiki fitur-fitur website e-learning agar lebih mudah diakses dan interaktif sebagai media pembelajaran daring. Sebagaimana disampaikan bahwa kegunaan dan kualitas performansi merupakan kunci dari kepuasaan pengguaan e-learning bagi mahasiswa (Pereira et al, 2015). Selanjutnya kepuasaan tersebut berkorelasi dengan motivasi mahasiswa melaksanakan pembelajaran daring menggunakan e-learning sebagai media belajar (Wang et al, 2019).…”

Facilitated virtual learning for advanced geriatric education among nursing students during the COVID pandemic in Taiwan

“…VLEs have different possible ways of its evaluation of the students' perception and intention, such as satisfaction proved to be decisive for continuance intention, and practical implications (Knutzen, 2019), motivation, cognitive benefits, agentic learning, social constructivism and reflective thinking (Pereira et al. , 2015).…”

“…VLEs have different possible ways of its evaluation of the students' perception and intention, such as satisfaction proved to be decisive for continuance intention, and practical implications (Knutzen, 2019), motivation, cognitive benefits, agentic learning, social constructivism and reflective thinking (Pereira et al, 2015). The TAM for the acceptance of the e-learning system, which can help organization decision-makers in planning, evaluating and executing the use of e-learning systems, is used to improve the students' learning performance, which can help decision-makers in higher education, universities, as well as colleges to evaluate, plan and execute the use of e-learning systems (Al-Rahmi et al, 2019).…”