Using university ranking systems to predict usability of University websites

Hasan, Layla

doi:10.4301/s1807-17752013000200003

Cited by 10 publications

(9 citation statements)

References 8 publications

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“…Although the study of [71] examines only a limited set of sites shows that highly ranked universities on webometric sites have the lowest number of usability problems per investigated pages. The present study reinforces the notion that sites of institutions that rank high tend to display better metrics in aspects such as accessibility and usability.…”

Section: Discussionmentioning

confidence: 99%

“…Recent works by Hasan [71], Kaur et al [72], and Nagpal et al [73] examine online presence and content for academic institutions. In [71] the author successfully lists various criteria that are used by university ranking systems. It is noticeable that ranking systems who try to use an institution's web presence as a metric mainly focus on the volume of that presence.…”

Section: Discussionmentioning

confidence: 99%

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Academic Excellence, Website Quality, SEO Performance: Is there a Correlation?

et al. 2019

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The academic excellence of universities around the globe has always been a matter of extended study and so has the quality of an institution’s presence in the World Wide Web. The purpose of this research is to study the extent to which a university’s academic excellence is related to the quality of its web presence. In order to achieve this, a method was devised that quantified the website quality and search engine optimization (SEO) performance of the university websites of the top 100 universities in the Academic Ranking of World Universities (ARWU) Shanghai list. A variety of tools was employed to measure and test each website and produced a Web quality ranking, an SEO performance ranking, as well as a combined overall web ranking for each one. Comparing these rankings with the ARWU shows that academic excellence is moderately correlated with website quality, but SEO performance is not. Moreover, the overall web ranking also shows a moderate correlation with ARWU which seems to be positively influenced by website quality and negatively by SEO performance. Conclusively, the results of the research indicate that universities place particular emphasis on issues concerning website quality, while the utilization of SEO does not appear to be of equal importance, indicating possible room for improvement in this area.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Academic Excellence, Website Quality, SEO Performance: Is there a Correlation?

et al. 2019

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“…For example, Pinto et al (2009, p. 274) used a rubric with 70 indicators, 3 of which related to navigability. Similarly, Hasan (2013) had dichotomous indicators based on five navigation‐specific problem areas: weak navigation support, misleading links, broken links, orphan pages, and ineffective internal search. The rubrics' constructs tend to be more concerned with a website's technical efficacy than the logical consequences of language embedded in its pages.…”

Section: Discussionmentioning

confidence: 99%

Information asymmetries in web‐based information for engineering transfer students

Reeping

Knight

2021

J of Engineering Edu

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Background: Transfer students in engineering must navigate a myriad of information sources to obtain accurate information on how to matriculate into a 4-year institution. Although some institutional and state-level initiatives attempt to streamline the transfer process, students still report difficulties. Purpose: This article explores the extent to which web-based transfer information is fragmented across institutional websites and written using communicative strategies that could limit comprehension. Accordingly, this study characterizes information asymmetries-gaps in information-that affect transfer students in terms of two constructs: fragmentation and language. Method: We employed a convergent fully integrated mixed-methods design with a stratified random sample of 38 US engineering degree-granting institutions. The connections between the webpages were transformed into networks and clustered using k-means and partitioning around medoids with measures of dispersion and centrality. A purposeful nested sample of 16 institutions was taken based on the clusters and explored using a two-cycle mixed-methods coding protocol to understand how fragmentation and language interact to create information asymmetries. The resulting themes from each construct were integrated to develop narratives across the sampled institutions. Conclusions:We found the web-based information for transfer students to be a messy web of loosely connected structures with language that complicates understanding. We identified four fragmentation themes illustrating how transfer information is organized and six language themes capturing linguistic patterns across the webpages. We offer strategies for researchers and practitioners based on the narratives we developed. K E Y W O R D S engineering pathways, mixed-methods research, transfer students | INTRODUCTIONGaps in information-that is, information asymmetries-are ever present in how institutions and their stakeholders interact with one another (Dill & Soo, 2004;Kivistö & Hölttä, 2008). If students cannot find the information needed regarding processes and procedures related to their academic programs, they often face difficulties in progressing toward their degrees (Nodine et al., 2012; Van Noy et al., 2016), and challenges are magnified when existing

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“…Palmer (2002) suggested that what user wants in the website is the most important area as the website is the primary user interface for any organization. Hasan (2013) has used heuristic evaluation for assessing the usability of universities in Jordan where it was found that user interface design was the most concerning element. Hasan and Abuelrub (2008) have argued that user interface should be attractive, enjoyable and pleasant enough to create emotional appeal among users.…”

Section: Key Findingsmentioning

confidence: 99%

Impact of University Website Usability on Satisfaction: A Structural Equation Modelling Approach

Karani¹,

Thanki²,

Achuthan³

2021

Management and Labour Studies

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One of the many ways through which the universities can communicate with students is through their website, which is considered as the face of the organization. It also represents the organization as a whole, its culture, value and vision. The current study aimed to check the usability of Gujarat Technological University’s website from students’ perspective and to find its association with satisfaction. The current study tried to address the gap in the literature, wherein in the Indian context, the majority studies were conducted in the context of library website only. The current study has adopted a quantitative approach, where a single cross-sectional research design has been used with convenience sampling. The present study had adapted the Website Usability Evaluation (WEBUSE) scale. A total of 577 students from the fields of management, computer science, and engineering have responded to the structured questionnaire. The structural equation model of the study revealed that all the four dimensions of website usability were positively associated with satisfaction, whereas content, organization and readability criterion had the most influence on satisfaction followed by user interface design, performance and effectiveness and navigation and links. The study strongly recommends the university to maintain up-to-date content, organize it well and it should be readable for the students in order to maximize the satisfaction with the website. JEL Codes: I230, M150

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Using university ranking systems to predict usability of University websites

Cited by 10 publications

References 8 publications

Academic Excellence, Website Quality, SEO Performance: Is there a Correlation?

Academic Excellence, Website Quality, SEO Performance: Is there a Correlation?

Information asymmetries in web‐based information for engineering transfer students

Impact of University Website Usability on Satisfaction: A Structural Equation Modelling Approach

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