Strategic Partnership Formation in IT Offshore Outsourcing: Institutional Elements for a Banking ERP System Licensing

Abstract

The purpose of this paper is to design a conceptual model of institutional elements for the building of a client-supplier strategic partnership in IT outsourcing, involving an ERP system licensing. This model resulted from a case study in a Brazilian transnational bank, which is one of the 10 largest American banks in terms of assets volume. Qualitative content analysis technique evaluated the data collected from interviews, documents, and observations. The results show the importance of a multidimensional institutional perspective with a set of regulative, normative, and cognitive elements to structure a client-supplier partnership. The data analysis confirmed elements predefined in the theory developed, as well as identified new ones.

Software Outsourcing Partnership(SOP): A Systematic Literature Review Protocol with Preliminary Results

“…The findings presented in this paper supports the findings previously found in this domain like, [15,16,28] and [29]. The existing studies mostly covers topic like "outsourcing relationship", "partnership quality", "role of partnership in outsourcing success" and "outsourcing trust".…”

“…Various investigators have address some of the issues of SOP, e.g., (Yuan Sun et al, [9], En-lin Li [14], Roses et al, [15], Kumar et al [7], Kinnula [16,17], Kedia et al, [18] and Bowersox et al, [19] etc.,). Summary of few are presented as follow:…”

The evolution of interorganizational relationships in emerging ventures: An ethnographic study within the new product development process

“…Interorganizational relationships that evolve beyond a transactional exchange into ones that require high integration and interdependence between partners and persist for a lengthy period of time develop into alliances (Grover et al, 1996). The evolution from a transactional relationship to an alliance has been posited to be difficult (Fink et al, 2006;Roses, 2013) and this process is poorly understood. The literature is currently missing insight into how interorganizational relationships may evolve along a continuum from outsourcing to alliances, and how that evolution impacts the emergence of new ventures navigating the new product development process.…”

Use of Patent Information for Technological Prospecting on the Application of Construction and DemolUse of Patent Information for Technological Prospecting on the Application of Construction and Demolition Waste on Permeable Pavement

“…The sources of information that can be exploited for the development of organizational knowledge and innovation are numerous, and new sources are constantly emerging due to the technological evolution movements and new habits these technologies provide. Although still poorly explored, patent databases can be a valuable source of information and organizational knowledge (33)(34)(35). Patents are presented as vital sources of information for innovation since the technological results presented for the realization of the patent application are rarely replicated in other publications.…”