Digital Certification in the Brazilian E-government

Abstract

This article aims to analyze the role of digital certification in the development process of the electronic government actions in Brazil, as well to provide future perspectives. Qualitative research was done and the data gathering performed through semi-structured interviews. Ten nationally recognized stakeholders were interviewed either for the conceiving of public policies regarding electronic government as well for the implementation and inspection of related projects. The study demonstrates that digital certification is straightly connected with information security. Indirectly, the security that digital certification provides is the major condition for the development of the electronic government, once it can provide the bases for the improvement of internal process in Public Administration and the increase of public services and better quality for the interface between the State and the citizen.Keywords: digital certification, electronic government, security information. RESUMOEste artigo tem como objetivo analisar o papel da certificação digital no processo de desenvolvimento das ações de governo eletrônico no Brasil, inclusive apontando perspectivas futuras. Foi realizada uma pesquisa de natureza qualitativa, cujo instrumento utilizado foram entrevistas semi-estruturadas. Procedeu-se à seleção de 10 stakeholders desta temática no País, tanto na formulação de políticas públicas quanto na implantação e fiscalização de projetos afins. O estudo mostra que a certificação digital relaciona-se diretamente com aspectos atinentes à