2005
DOI: 10.4301/s1807-17752005000200005
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An Exploratory Study on the Critical Success Factors in the Implementation of Enterprise Resource Planning Systems in Venezuela

Abstract: RESUMOEste trabajo reporta los resultados de un estudio exploratorio, efectuado en siete organizaciones venezolanas que implantaron exitosamente un sistema de planeación de recursos empresariales (ERP). Los datos fueron recolectados por medio de un cuestionario y de entrevistas efectuadas a los siete gerentes del proyecto de implantación del sistema ERP. La finalidad del estudio fue la de conocer las percepciones de los gerentes de proyecto, sobre aspectos y actividades del proceso de implantación del sistema … Show more

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Cited by 13 publications
(12 citation statements)
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References 31 publications
(10 reference statements)
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“…Studies on ERP implementation projects varied in their orientation. The normative stream of research is partly dedicated to identify the "critical success factors" required to achieve a successful ERP implementation and reap its benefits (Al-Mashari, Al-Mudimigh and Zairi, 2003;Al-Mudimigh, Zairi and Al-Mashari, 2001;Brown and Vessey, 1999;Colmenares and Leopolodo, 2004;Holland, Light and Gibson, 1999;Hong and Kim, 2002;Parr, Shanks and Darke, 1999;Ross and Vitale, 2000;Scott and Vessey, 2000;Skok and Legge, 2001;Umble, Haft and Umble, 2003). Other studies within the normative stream, focus on identifying the consecutive stages or "life cycle" that an ERP implementation project should follow within the buyer organization (Brehm and Markus, 2000;Lee and Lee, 2000;Markus and Tanis, 2000;Parr and Shanks, 2000;Ross, 1999).…”
Section: Packaged Software Project Managementmentioning
confidence: 99%
“…Studies on ERP implementation projects varied in their orientation. The normative stream of research is partly dedicated to identify the "critical success factors" required to achieve a successful ERP implementation and reap its benefits (Al-Mashari, Al-Mudimigh and Zairi, 2003;Al-Mudimigh, Zairi and Al-Mashari, 2001;Brown and Vessey, 1999;Colmenares and Leopolodo, 2004;Holland, Light and Gibson, 1999;Hong and Kim, 2002;Parr, Shanks and Darke, 1999;Ross and Vitale, 2000;Scott and Vessey, 2000;Skok and Legge, 2001;Umble, Haft and Umble, 2003). Other studies within the normative stream, focus on identifying the consecutive stages or "life cycle" that an ERP implementation project should follow within the buyer organization (Brehm and Markus, 2000;Lee and Lee, 2000;Markus and Tanis, 2000;Parr and Shanks, 2000;Ross, 1999).…”
Section: Packaged Software Project Managementmentioning
confidence: 99%
“…• Caruso and Marchiori (2003) discuss the introduction of Information and Communication Technologies (like ERP) into SME and how, in this context, it is possible to manage the change process needed to really get the potential benefits of these technologies. • Colmenares (2004) studies the critical success factors affecting ERP implementations in Venezuela.…”
Section: Implementation Approachesmentioning
confidence: 99%
“…• Colmenares (2004) studies the critical success factors affecting ERP implementations in Venezuela.…”
Section: Implementation Success/failurementioning
confidence: 99%