Processo de enfermagem: interfaces com o processo de acreditação hospitalar

Lucena, Amália de Fátima

doi:10.1590/s1983-14472013000400001

Cited by 9 publications

(10 citation statements)

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“…Therefore, it is necessary to reorganize the work processes through continuous training of the nursing staff in order to promote the appreciation and adherence to the standards recommended by the institution 1 , as well as the monitoring of this process through well-defined instruments.…”

Section: Discussionmentioning

confidence: 99%

“…The major purpose of the hospital accreditation is to create a culture of safety and quality in the institutions interested in continually improving patient care processes 1 . In this context, it is worth pointing out that electronic health records are relevant information sources to monitor the achieved quality and safety levels 2 .…”

Section: Introductionmentioning

confidence: 99%

“…In this scenario, the nurses have used the information technology as a tool for promoting quality in health care management, especially for clinical decision making in the Nursing Process (NP) 1 .…”

Section: Introductionmentioning

confidence: 99%

“…Consequently, the quality of computerized nursing documentation assumes a position of great importance for achieving the hospital accreditation. This manual is divided into two sections: Section I - Patient-Centered Care Standards, composed of eight evaluative items and Section II - Health Facilities Management Standards, composed of six evaluative items 1 . Ten out of the fourteen items evaluated by the JCI are directly related to the nursing documentation, that is, all items of section I and two of section II include in their assessment, the documentation performed by the nursing team in the patient medical record.…”

Section: Introductionmentioning

confidence: 99%

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Quality of nursing documentation before and after the Hospital Accreditation in a university hospital

Nomura

Silva

Almeida

2016

Rev. Latino-Am. Enfermagem

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Objective:to analyze the quality of nursing documentation by comparing the periods before and after the preparation for the hospital accreditation, using the Quality of Nursing Diagnoses, Interventions and Outcomes - Brazilian version (Q-DIO- Brazilian version). Method:observational study of interventions conducted in a university hospital. Nursing documentation of 112 medical records for the period before and 112 for the period after the hospital accreditation were compared using the Q-DIO instrument - Brazilian version. Data were statistically analyzed. Results:there was a significant improvement in the quality of nursing documentation. When the total score of the instrument was evaluated, a significant improvement was observed in 24 out of the 29 items (82.8%). Conclusion:there was commitment to the shift of culture by means of the interventions carried out, which resulted in the conquest of the quality seal ensured by the Joint Commission International.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Quality of nursing documentation before and after the Hospital Accreditation in a university hospital

Nomura

Silva

Almeida

2016

Rev. Latino-Am. Enfermagem

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“…Patient safety is an important dimension of the quality of health care, as well as a topic that has called the attention of researchers worldwide, as well as the World Health Organization (WHO) agenda 1 . Therefore, many hospitals have recognized the need to develop strategies for improving services and minimizing the occurrence of errors, such as the implementation of hospital accreditation programs 2 . The Brazilian accreditation system, operated by the Organização Nacional de Acreditação (ONA -National Accreditation Organization), seeks to promote the development of permanent processes for evaluating and certifying the quality of health care, through previously defined standards 3 .…”

Section: Introductionmentioning

confidence: 99%

Communication as a strategy for hospital accreditation maintenance

et al. 2019

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Objective: to analyze the communication strategies adopted by a General Hospital, which helped the accreditation's maintenance with excellence. Method: case study of a Private Hospital in Belo Horizonte, Brazil, accredited with excellence. Data were collected through semi-structured interviews and through analysis of institutional documents. The interviews were transcribed in full and submitted to content analysis. Results: instigating organizational and behavioral changes that have generated insecurity and resistance in employees. The development of strategies to improve internal communication contributed to the uniformity of information and the greater integration of professionals in their actions, promoting the change in the workers' attitudes, and engaging and involving them in the process. Conclusion: communication plays a prominent role in the consolidation of hospital care and the development of a priority strategy to reach and maintain it, with an emphasis on quality of care and patient safety.Objetivo: analisar as estratégias de comunicação adotadas por um Hospital Geral, que colaboram para manutenção da acreditação com excelência. Método: estudo de caso de um Hospital Privado de Belo Horizonte, Brasil, acreditado com excelência.Os dados foram coletados por meio de entrevistas com roteiro semiestruturado e análise de documentos institucionais. As entrevistas foram transcritas na íntegra e submetidas à análise de conteúdo. Resultados: a acreditação provocou mudanças organizacionais e comportamentais que inicialmente geraram insegurança e resistência nos colaboradores. O desenvolvimento de estratégias para melhoraria da comunicação interna contribuiu para uniformidade das informações e maior compreensão por parte dos profissionais sobre suas ações, promovendo, assim, mudanças nas atitudes dos trabalhadores, tornando-os engajados e envolvidos com o processo. Conclusão : a comunicação assume papel de destaque para consolidação da acreditação hospitalar e deve ser estratégia prioritária para alcance e manutenção da mesma, visando à qualidade assistencial e a segurança do paciente. Palavras-chave:Acreditação; Hospitais; Comunicação; Estratégias; Gestão da Qualidade.. resumen Objetivo: analizar las estrategias de comunicación adoptadas por un Hospital General para el mantenimiento de la acreditación con excelencia. Método: estudio de caso de un hospital privado de Belo Horizonte, Brasil, acreditado con excelencia. Los datos fueron recolectados por medio de entrevistas con un guión semi-estructurado y el análisis de documentos institucionales. Las entrevistas fueron transcritas en su totalidad y sometidas al análisis de contenido. Resultados: la acreditación causó cambios organizacionales y comportamentales que generaron inseguridad y resistencia en los colaboradores inicialmente. El desarrollo de estrategias para mejorar la comunicación interna contribuyó a la uniformidad de las informaciones y más integración por parte de los profesionales en sus acciones, promoviendo el cambio en las actitudes de los trabajad...

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