Avaliação externa da qualidade da identificação entomológica de triatomíneos realizada na Rede de Laboratórios Públicos em Pernambuco, 2017

Abstract

Resumo Objetivo: Avaliar a qualidade da identificação de triatomíneos na rede de laboratórios do estado de Pernambuco, Brasil. Métodos: Os nove laboratórios participantes receberam material de apoio com as chaves dicotômicas e um painel composto por sete insetos triatomíneos conhecidos no estado, para identificação da situação do espécime no recebimento (estrutura completa ou danificada), espécie e sexo. Resultados: Nove laboratórios de 12 aderiram ao estudo. A proporção de acerto para identificação do sexo foi de 56/63, e para espécie, 45/63, não apresentando relação direta com a ocorrência de danos nas estruturas morfológicas durante o transporte dos insetos. Para Panstrongylus megistus, houve acerto em todos os espécimes (9/9), enquanto para espécies do gênero Rhodnius a proporção foi menor (3/9). Conclusão: Apesar do bom desempenho na identificação entomológica, as fragilidades observadas poderão orientar ações para melhoria na rede de laboratórios e serão essenciais para os programas de controle vetorial da doença de Chagas.

Lean and Six Sigma Philosophies and Organizational Performance: A Study in Portuguese Laboratories

“…Taking into account that Lean and Six Sigma philosophies aim at an improvement in efficiency, we can consider, the better performance in turnover of the laboratories. Thus, those that have implemented Lean and/or Six Sigma philosophies may be indirectly related to an improvement in efficiency promoted by such philosophies, which leads to an increase in the quantities produced (Gras and Philippe, 2007;Silva, 2013;Neto, de Faria and da Silva, 2015;Inal et al, 2017;Malacarne, 2018;Alkunsol et al, 2019).…”

“…The Six Sigma philosophy is supported by a methodology, which is based on five phases: Define, Measure, Analyze, Improve and Control (DMAIC) and focuses on existing processes to improve their performance (Andersson et al, 2006;Silva, 2013;Winters-Miner et al, 2015). A variation on DMAIC is Design for Six Sigma (DFSS), which is intended for the development of new processes, products or services.…”

“…A variation on DMAIC is Design for Six Sigma (DFSS), which is intended for the development of new processes, products or services. This methodology is also implemented in five steps: Define, Measure, Analyze, Design and Verify (DMADV) (Linderman et al, 2003;Andersson, Eriksson and Torstensson, 2006;Silva, 2013;Winters-Miner et al, 2015).…”

“…According to the literature, the following performance indicators are commonly considered in laboratories: turnover, market share, quality control, response time, customer satisfaction, motivation and number of employees, costs, rework, nonconformities, productivity and efficiency, among others (Zayko, 2007;Gras and Philippe, 2007;Elder, 2008;Stankovic and DiLauri, 2008;Halwachs-Baumann, 2010a;Silva, 2013;Agarwal et al, 2016;Jairaman, Sakiman and Li, 2017;Havinga, 2018;Westgard, Bayat and Westgard, 2018;Alkunsol et al, 2019).…”

“…Considering the impact that analytical results may have on human health, elements such as response time and reliability of results are of utmost importance. The implementation of Lean Thinking concepts and Six Sigma tools, with clearly proven benefits in industry and services, has shown significant improvements in several performance indicators, such as the level of productivity, response time, costs, quality of results and customer satisfaction (Doiro et al, 2017;Silva, 2013;Neto, de Faria and da Silva, 2015;Inal et al, 2017;Santos et al, 2017;Malacarne, 2018).…”