Les nouveaux mécanismes du contrôle organisationnel

Silva, Rosimeri Carvalho da

doi:10.1590/s1679-39512003000200003

Cad. EBAPE.BR

2003

DOI: 10.1590/s1679-39512003000200003

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Les nouveaux mécanismes du contrôle organisationnel

Rosimeri Carvalho da Silva

Abstract: Dans cet essai on discute les mécanismes de contrôle mis en évidence par l'adoption de nouvelles technologies de gestion qui ont proporcionné une restructuration productive. La relevance de cette discussion est dans la compréhension que l'adoption de ces nouvelles technologies impliquent des alterations dans le système de contrôle que, même si elles ne remplacent pas complètement les modes de contrôle utilisés avant, mettent l'accent sur un mode de contrôle plus subtil que privilegie des mécanismes qu'influenc… Show more

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Cited by 4 publications

References 12 publications

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Mudança organizacional, controle e desempenho: a experiência do Banco Central do Brasil com o combate à lavagem de dinheiro

Jatahy

Vieira²

2004

Organ. Soc.

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Esta pesquisa avalia até que ponto a mudança de mecanismos de controle no Banco Central do Brasil (Bacen) contribui para melhorar o desempenho na sua atividade fim. É um estudo de caso da mudança ocorrida no final de 1999 na diretoria de fiscalização do banco, que implementou uma estrutura de prevenção e combate à lavagem de dinheiro, através do Sistema Financeiro Nacional. O entendimento dos condicionantes e de como ocorreu a mudança, quanto das dimensões e formas de controle organizacional e das diferentes abordagens do desempenho fundamenta teoricamente este estudo. Os dados secundários, básicos para a caracterização das variáveis da pesquisa, foram coletados principalmente em bases de dados, publicações e documentos internos do Banco Central. Os resultados encontrados apontam uma flexibilização significativa da organização, que não teve contrapartida favorável no desempenho medido pelos indicadores selecionados para este estudo. Estes resultados, em retrospecto com a implementação da mudança, sugerem a influência de um conjunto de fatores não considerados nesse processo, tais como a adequação do pessoal e a legitimação da nova forma de trabalho.

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Mudança organizacional, controle e desempenho: a experiência do Banco Central do Brasil com o combate à lavagem de dinheiro

Jatahy

Vieira²

2004

Organ. Soc.

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Management of Innovations in Public Governance: Quality Management System, Management Controlling and Internal Auditing Appropriation

Baldi

2020

MMI

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The race for performance has led some public service organizations to put in place some management innovations such as the implementation of organizational control. Organizational control is a system, a set of mechanisms and tools such as Quality management system, Management controlling, Internal auditing, etc that affects all levels of the organization (strategic and operational levels), to master the decision-making processes, actions, and results. Those organizational control tools don’t bring all expected effects because they are under-used. Internal auditing is used mainly for compliance procedures, management controlling for budgeting and Quality Management, a system for the prescription of procedures which is only a small percentage of the potential functionalities of these tools used punctually or inducing inappropriate behaviors. Those behaviors deprive these organizations of a significant source of synergies and performance. Those observations led to the questions of change management, learning organization, etc that can be included in a general question of appropriation of controlling tools considering Simultaneity Dimension (Simultaneous deployment of those tools), an original dimension little studied in research on appropriation and which corresponds more to the reality of those companies. Appropriation refers to two conceptions. Appropriation as a process inducing the acquisition of knowledge or behaviors concerning an object. Appropriation as a state which implies the assessment of the gap between how an object is integrated by users and its conceptual definition. Appropriation implies consistency between an object and its use. This research is a multiple case study comparing 3 companies, which allowed the enrichment of the appropriation model proposed by De Vaujany (2006) by specifying the predictive factors affecting each of the phases of this process of appropriation of control tools (Internal Auditing, Management controlling and Quality Management System) including the impact of simultaneity in the context of public service organizations in Morocco. For managerial use, those models constitute a frame or a diagnosis methodology to assess the appropriation of organizational control tools for the stimulation of their usage and therefore improve the multidimensional performance of the public service and citizen’s satisfaction. Keywords: appropriation, simultaneity, integrated system, organizational control, public governance, public management.

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La formalisation du contrôle dans les organisations prônant une autonomie radicale

Desmarais¹,

Weidmann²,

Agassiz³

et al. 2022

RIMHE : Revue Interdisciplinaire Management, Homme &Amp; Entreprise

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Cet article s’interroge sur la forme que prennent les dispositifs de contrôle dans les organisations prônant une autonomie radicale : ceux-ci sont-ils une négation masquée de l’autonomie affichée ou peuvent-ils au contraire soutenir l’autonomie ? Pour répondre à cette question, nous analysons les modalités de contrôle organisationnel qui se développent dans des organisations qui se réclament de l’entreprise libérée ou qui ont développé un programme ambitieux lié aux nouvelles façons de travailler et leur effet sur l’autonomie des acteurs. Pour cela, nous analysons des études de cas réalisées dans 7 organisations de Suisse romande. Des interviews, une mesure du niveau d’autonomie, des observations non-participantes ainsi que des focus groups ont été réalisés. L’analyse montre que ces organisations développent des formes de contrôles concertés, mais que l’effet du contrôle sur l’autonomie subjective dépend plus des modalités de mise en œuvre du contrôle que de sa nature.

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Les nouveaux mécanismes du contrôle organisationnel

Cited by 4 publications

References 12 publications

Mudança organizacional, controle e desempenho: a experiência do Banco Central do Brasil com o combate à lavagem de dinheiro

Mudança organizacional, controle e desempenho: a experiência do Banco Central do Brasil com o combate à lavagem de dinheiro

Management of Innovations in Public Governance: Quality Management System, Management Controlling and Internal Auditing Appropriation

La formalisation du contrôle dans les organisations prônant une autonomie radicale

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