Satisfaction of diabetes patients under follow-up in a diabetes education program

Zanetti, María Lúcia; Otero, Liudmila Miyar; Biaggi, Marília Voltolini; Santos, Manoel Antônio dos; Péres, Denise Siqueira; Guimarães, Fernanda Pontin de Mattos

doi:10.1590/s0104-11692007000400010

Cited by 29 publications

(33 citation statements)

References 11 publications

(14 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…However, monitoring by telephone can be a facilitator in this process because of its flexibility, due to the fast access to information, often and mostly convenient to elderly people with limited mobility or who live in remote locations, far from experts (21) . The importance of marital status reveals itself in the sense that organized and structured families provide a more appropriate environment to support the care of people with DM, influencing their behavior given their partner collaboration to achieve a good metabolic control (22) . The same way as a person who is economically active can achieve greater personal satisfaction, social interaction, favoring physical and mental health, which can help to reduce stress and depression (23) .…”

Section: Discussionmentioning

confidence: 99%

Nursing intervention in insulin administration: telephone follow-up

Becker¹,

Teixeira

Zanetti

2012

Acta paul. enferm.

View full text Add to dashboard Cite

Objective: To analyze the competency of people with diabetes mellitus to perform the insulin administration process, before and after telephone monitoring. Methods: A quantitative, observational, longitudinal, comparative study. Participants were 26 people enrolled in the at-home capillary glycemia self-monitoring program. Data collection occurred in three phases, in January and February of 2010, for a period of 30 days for each person, by means of interview guided by a data collection instrument and an intervention manual. Results: Of the 38 (100%) questions referring to the insulin administration process, telephone monitoring was demonstrated to be efficient in 30 (78.9%), but in 19 (50%) the intervention was statistically significant (p<0.05), in 11 (28.9%) there were no errors in responses to the final competency evaluation, and seven (18.4%) were not amenable to intervention. Conclusion: Telephone mornitoring was effective, as a nursing intervention strategy for the insulin administration process in the home. Keywords: Insulin; Diabetes mellitus; Nursing Care; Telephone ReSumoObjetivo: Analisar a competência da pessoa com Diabetes mellitus para realizar o processo de aplicação de insulina, antes e após o acompanhamento por telefone. Métodos: Estudo de abordagem quantitativa, observacional, longitudinal, comparativo. Participaram 26 pessoas cadastradas no programa de automonitorização da glicemia capilar no domicílio. A coleta de dados ocorreu em três fases, entre janeiro e fevereiro de 2010, no período de 30 dias para cada pessoa, por meio de entrevista, norteada pelo instrumento de coleta de dados e o manual de intervenção. Resultados: Das 38 (100%) questões referentes ao processo de aplicação de insulina, o acompanhamento por telefone demonstrou-se eficiente em 30 (78,9%), pois em 19(50%) a intervenção foi estatisticamente significante (p<0,05), em 11(28,9%) não houve erros nas respostas na avaliação da competência final e sete (18,4%) não eram passíveis de intervenção. Conclusão: O acompanhamento por telefone foi efetivo, como estratégia de intervenção de enfermagem no processo de aplicação de insulina no domicílio. Descritores: Insulina/uso terapêutico; Diabetes mellitus/enfermagem; Cuidados de enfermagem; Telefone ReSumeNObjetivo: Analizar la competencia de la persona con Diabetes mellitus para realizar el proceso de aplicación de insulina, antes y después de acompañamiento por teléfono. Métodos: Se trata de un estudio de abordaje cuantitativo, observacional, longitudinal, comparativo. Participaram 26 personas registradas en el programa de automonitorización de la glicemia capilar en el domicilio. La recolección de los datos se llevó a cabo em tres fases, entre enero y febrero del 2010, en el período de 30 días para cada persona, por medio de entrevista, orientada por el instrumento de recolección de datos y el manual de intervención. Resultados: De las 38 (100%) preguntas referentes al proceso de aplicación de insulina, el acompañamiento por teléfono demostró que es eficiente en 30 (78,9%), pu...

show abstract

Section: Discussionmentioning

confidence: 99%

Nursing intervention in insulin administration: telephone follow-up

Becker¹,

Teixeira

Zanetti

2012

Acta paul. enferm.

View full text Add to dashboard Cite

show abstract

“…Studies (3)(4)(5)(6)(7)(8) on the evaluation of health services, of programs and of specific actions have been produced, however, there is still a scarcity of scientific production focused on user satisfaction concerning the Primary Health Care (PHC) services, especially those related to Family Health (9)(10)(11)(12)(13) , thus, this research can contribute to the reflection and production of knowledge in this field of practice.…”

Section: Introductionmentioning

confidence: 99%

Assistance in family health from the perspective of users

Mishima

Pereira

Matumoto

et al. 2010

Rev. Latino-Am. Enfermagem

View full text Add to dashboard Cite

This descriptive exploratory study analyzed user satisfaction with the care received at a Family Health Unit in Ribeirão Preto, Brazil. In total, 40 users from families registered in the FHU were selected, using key informants and the snowball sampling technique, and interviewed.Thematic content analysis was used to analyze the empirical material. Interviewees were mostly female, over 50 years, resident in the catchment area of the unit for 10-30 years, had incomplete primary education and also did not perform work outside the home. The analysis identified three themes: access, team-user interaction and organization of work in the FHU.The subjects of this study expressed satisfaction with the accessibility provided together with the caring attention given to them, marked by a team-user interaction that takes place in a friendly and patience manner. Although not totally satisfied, the majority of users would recommend the health service to someone due to its quality. La asistencia en la Salud de la Familia bajo la perspectiva de los usuarios Este estudio exploratorio y descriptivo analizó la satisfacción del usuario en lo que se refiere a la atención recibida en una unidad de Salud de la Familia(USF) en Ribeirao Preto-SP, Brasil. Fueron entrevistados 40 usuarios de familias registradas por la USF, seleccionadas por informantes clave y muestreo por bola de nieve. El análisis temático de contenido se utilizó para analizar el material empírico. Los entrevistados son mayoritariamente mujeres, con más de 50 años, residentes en el área de alcance de la unidad, entre 10 y 30 años, tienen enseñanza primaria incompleta y no ejercían trabajo fuera del domicilio. El análisis identificó tres temas: acceso, interacción equipo-usuario y organización del trabajo en la USF. Los sujetos del estudio expresaron satisfacción con la accesibilidad desde que vinculada a la atención cuidadosa que recibían, marcada por una interacción equipo-usuario amigable y paciente. A pesar de que no están totalmente satisfechos, la mayoría de los usuarios indicaría este servicio por su calidad.Descriptores: Salud de la Familia; Atención Primaria de Salud; Satisfacción del Paciente; Servicios Básicos de Salud. IntroductionThe Family Health -FH, strategy adopted by the Ministry of Health of Brazil, has been implemented throughout the country since 1994, in order to make changes to the logic of the current, biomedical, curative, individualizing, action fragmenting model of care. In this period of implementation, one of the criticisms elaborated refers to the maintenance of its core work, still doctorcentered, which does not qualitatively change the profile of services and acts only on the structure of services and not on the work process (1) .For this change of logic in the work process in FH, there is a need for actions that make it possible to work with individual and collective care, including actions for harm prevention, health promotion, as well as those related to the organization of the work process and that implicate the monitoring and evaluati...

show abstract

“…When considering the score obtained by the individuals in this study in relation to self-care ability, one needs to take into account the individuals' average age, older than 65 years. People in this age range have self-care requirements related to the phase of the life cycle itself as well as co-morbidities, demanding support and close follow-up of family members (12) .…”

Section: Discussionmentioning

confidence: 99%

Self-Care of Patients with Diabetes Mellitus Cared for at an Emergency Service in Mexico

Baquedano

Santos

Martins

et al. 2010

Rev. Latino-Am. Enfermagem

Self Cite

View full text Add to dashboard Cite

This study examines the self-care ability of type 2 diabetes mellitus patients and relates it to sociodemographic and clinical variables. The study included 251 patients who were cared for by an emergency service in Mexico, in 2007. Data were obtained through structured interviews held at participants' households, through a form, a questionnaire and the Self-Care Ability Scale.Descriptive and correlation statistics were used for data analysis. The results show that 83 (33.5%) individuals displayed good self-care ability and 168 (66.5%) individuals displayed regular ability.A directly proportional correlation was found between self-care ability and schooling (r=0.124; p<0.05), as well as a negative correlation for religion (rs=-0.435; p<0.05) and duration of disease evolution (r=-0.667; p<0.05). The conclusion is that most of the individuals with type 2 diabetes mellitus displayed regular ability for self-care. Self-care ability is related to multiple variables that should be taken into account by health professionals when suggesting educational programs. capacidade regular. Obteve-se correlação diretamente proporcional entre capacidade de autocuidado e anos de estudo (r=0,124; p<0,05) e negativa para religião (rs=-0,435; p<0,05) e tempo de evolução da doença (r=-0,667; p<0,05). Conclui-se que a maioria das pessoas com diabetes mellitus tipo 2 apresentou capacidade de autocuidado regular. DescriptorsA capacidade de autocuidado está vinculada a múltiplas variáveis, que merecem atenção dos profissionais de saúde quando da proposição de programas de educação.Descritores: Autocuidado; Diabetes Mellitus; Enfermagem; Serviços de Saúde. Autocuidado de personas con Diabetes Mellitus atendidas en un servicio de urgencia en MéxicoEste estudio tuvo por objetivos determinar la capacidad de autocuidado de personas con Se obtuvo una correlación directamente proporcional entre capacidad de autocuidado y años de estudio (r=0,124; p<0,05) y una correlación negativa con la religión (rs=-0,435; p<0,05) y tiempo de evolución de la enfermedad (r=-0,667; p<0,05). Se concluye que la mayoría de las personas con diabetes mellitus tipo 2 presentó una capacidad de autocuidado regular. La capacidad de autocuidado está vinculada a múltiples variables, que merecen atención de los profesionales de salud cuando se realiza la proposición de programas de educación.

show abstract

Satisfaction of diabetes patients under follow-up in a diabetes education program

Cited by 29 publications

References 11 publications

Nursing intervention in insulin administration: telephone follow-up

Nursing intervention in insulin administration: telephone follow-up

Assistance in family health from the perspective of users

Self-Care of Patients with Diabetes Mellitus Cared for at an Emergency Service in Mexico

Contact Info

Product

Resources

About