The creation of performance evaluation indicators through a focus group

Mira, Vera Lúcia; Lima, Antônio Fernandes Costa; Crisitano, Nanci; Hashimoto, Martha Rumiko Kaio

doi:10.1590/s0104-11692007000100020

Cited by 3 publications

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References 3 publications

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“…Performance evaluation enables the development and progress of organizations and can provide information about the strengths and weaknesses of organizations. Evaluating the performance of health centers also shows how to implement the predicted programs in these centers and identifies the shortcomings that have occurred 14,15 . Since there is no single evaluation model that can meet the health, political and social situations for health centers in Iran, this study was designed to determine the factors affecting the evaluation of the performance of health centers on managers, deputies, physicians, and experts working in the headquarters of health deputy and health centers in Iran during 2020.…”

Section: A C C E P T E D a R T I C L Ementioning

confidence: 99%

Study of factors affecting the performance evaluation of Iranian health centers

et al. 2022

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Organizations urgently need evaluation in order to be aware of the desirability and quality of their activities, especially in complex and dynamic environments. The aim of this study was to determine the effective factors on the performance evaluation of Iranian health centers in 2020. This study was a cross-sectional study conducted on 88 managers, deputies, physicians, and experts working in the headquarters of health deputy and health centers of the township in Ahvaz (Khuzistan province, Southwest of Iran), Lorestan, and Ilam (West of Iran) provinces. We used two questionnaires to collect data. The first included demographic variables and the second was a researcher-designed questionnaire to determine the effective factors on the performance evaluation of health centers. Finally, Univariate and Multivariable Linear Regression model was used for data analysis by SPSS 24 software. The number of men was 50%. The most people were in the age group of 41-45 and 46-50 years with 23.9% and 30.7%, respectively, and the factors of planning was β= 0.122. Resource management β=0.119, combined index (β=0.200), information technology (β=0.132), customer satisfaction (β=0.327), education and empowerment (β=0.191), dealing with the crisis (β=0.344), committees, working groups (β=0.223), research and creativity (β=0.216) were in order the most important predictors of performance evaluation in Iranian health centers. All of the above factors are important predictors for performance evaluation in health centers. Therefore, paying attention to these factors in the performance evaluation of Iranian health centers seems to be necessary.

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Section: A C C E P T E D a R T I C L Ementioning

confidence: 99%

Study of factors affecting the performance evaluation of Iranian health centers

et al. 2022

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“…While some authors have qualitatively assessed specific health programs, such as those to detect, treat, and control patients with cancer (Collie et al, 2014; Tejada-Tayabas, Hernández-Ibarra, & Pastor-Durango, 2012), others have evaluated programs to prevent depression in adolescents (Iloabachie et al, 2011). QE has also been utilized to examine the availability and access to medical services (Tejada-Tayabas & Mercado, 2010), to value digital sources of information and support for patients with diabetes (Jeremy et al, 2011), to strengthen the evaluation process to assess the performance of nursing professionals (Gonçalves, Lima, Crisitano, & Hashimoto, 2007), or to assess patients’ satisfaction of hospital services (Paiva & Gomes, 2007). …”

Section: Value Of This Approachmentioning

confidence: 99%

Qualitative evaluation: A critical and interpretative complementary approach to improve health programs and services

Tayabas

León

Espino

2014

International Journal of Qualitative Studies on Health and Well

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This short essay aims at commenting on the origin, development, rationale, and main characteristics of qualitative evaluation (QE), emphasizing the value of this methodological tool to evaluate health programs and services. During the past decades, different approaches have come to light proposing complementary alternatives to appraise the performance of public health programs, mainly focusing on the implementation process involved rather than on measuring the impact of such actions. QE is an alternative tool that can be used to illustrate and understand the process faced when executing health programs. It can also lead to useful suggestions to modify its implementation from the stakeholders’ perspectives, as it uses a qualitative approach that considers participants as reflective subjects, generators of meanings. This implies that beneficiaries become involved in an active manner in the evaluated phenomena with the aim of improving the health programs or services that they receive. With this work we want to encourage evaluators in the field of public health to consider the use of QE as a complementary tool for program evaluation to be able to identify areas of opportunity to improve programs’ implementation processes from the perspective of intended beneficiaries.

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Problems of Clinical Nurse Performance Appraisal System: A Qualitative Study

Nikpeyma

Abedsaeedi

Azargashb

et al. 2014

Asian Nursing Research

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The findings of this study reveal that the nurse performance appraisal system confronts with various problems. Some of these problems are related to organizational context while the others concerned structure, process and results of the performance appraisal system. In order to achieve high quality of patient care as the final goal of performance appraisal, changing and revision of this system is necessary.

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The creation of performance evaluation indicators through a focus group

Cited by 3 publications

References 3 publications

Study of factors affecting the performance evaluation of Iranian health centers

Study of factors affecting the performance evaluation of Iranian health centers

Qualitative evaluation: A critical and interpretative complementary approach to improve health programs and services

Problems of Clinical Nurse Performance Appraisal System: A Qualitative Study

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