Identificação dos tipos de toque ocorridos no atendimento de enfermagem de um serviço ambulatorial

Pinheiro, Eliana Moreira; Rocha, Isamara Flores da; Silva, Maria Cláudia Moreira da

doi:10.1590/s0080-62341998000300002

Cited by 2 publications

(2 citation statements)

References 3 publications

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“…As already expressed in this study, the use of this communication during care can be classified as instrumental touch because it was the kind of touch required for the development of techniques, not objectifying other purposes. This fact implies that professionals have implemented the resource without awareness of its importance and indication on the client-professional relationship, which is in agreement with the study that observed predominance of instrumental touch over the instrumental-affective and affective (15) . The authors of the mentioned study attested that nursing professionals should understand that the process of care is also a form of nonverbal communication.…”

Section: Discussionsupporting

confidence: 89%

Communication Strategies Of The Nursing Team In The Aphasia After Cerebrovascular Accident

Souza

Arcuri

2014

Rev. esc. enferm. USP

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RESUMENEstudio exploratorio de corte transversal, cuantitativo, cuyo objetivo fue identificar estrategias de comunicación utilizadas por el equipo de enfermería en el cuidado de pacientes afásicos después de un accidente cerebrovascular. Se utilizaron las técnicas de entrevistas y de observación participante en 27 sujetos del equipo de enfermería de unidades de neurología de un hospital general. Las estrategias más referidas fueron gestos (100%), comunicación verbal (33,3%), comunicación escrita (29,6%) y los toques (18,5%). Entre las estrategias observadas, los gestos alcanzaron el 40,7 % y el toque estaba presente en todas las situaciones dado su carácter instrumental esencial para cuidar. Los resultados indican un desconocimiento de la comunicación no verbal, proxémica, kinésica o háptica. No se observaron diferencias significativas entre las categorías profesionales en función del tiempo de experiencia con respecto a las estrategias mencionadas por los miembros del personal de enfermería para el cuidado de los pacientes con afasia. DESCRIPTORESAccidente cerebrovascular Afasia Comunicación Grupo de enfermería Relaciones enfermero-paciente RESUMOEstudo exploratório, transversal, de delineamento quantitativo, cujo objetivo foi identificar estratégias de comunicação referidas e usadas pela equipe de enfermagem durante o cuidado de pacientes afásicos após acidente vascular encefálico. Foram utilizadas a técnica de entrevista e a observação participante com 27 sujeitos da equipe de enfermagem de unidades neurológicas de um hospital geral. As estraté-gias mais referidas foram os gestos (100%), a comunicação verbal (33,3%), a comunicação escrita (29,6 %) e os toques (18,5%). Entre as estratégias observadas, os gestos atingiram 40,7% e o toque esteve presente em todas as situações, dado seu caráter instrumental imprescindível aos cuidados. Os achados indicam desconhecimento da comunicação não verbal, proxêmica, cinésica ou tacêsica. Não foram observadas diferenças significativas entre as categorias profissionais em função do tempo de experiência com respeito às estratégias referidas pelos membros da equipe de enfermagem para cuidar do paciente afásico. DESCRITORES ABSTRACTThis is an exploratory, cross-sectional study of quantitative design that aimed to identify the communication strategies used and reported by the nursing staff in the care of aphasic patients after a stroke. The techniques used were the participant observation and interviews with 27 subjects of the nursing staff of neurological units in a general hospital. The most frequently mentioned strategies were gestures (100%), verbal communication (33.3%), written communication (29.6%) and the touch (18.5 %). Among the observed strategies, the gestures reached 40.7% and the touch was present in all situations, given its instrumental character essential to care. The findings show lack of knowledge of nonverbal, proxemics , kinesics and tacesics communication. No significant differences were observed among the professional categories depending on the length o...

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Section: Discussionsupporting

confidence: 89%

Communication Strategies Of The Nursing Team In The Aphasia After Cerebrovascular Accident

Souza

Arcuri

2014

Rev. esc. enferm. USP

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“…We did not find any skin brushing among interlocutors. whether during hospitalization or in outpatient appointments (13)(14) . In most interactions, no contact behavior was found, in view of professionals and HIV/ aids patients' mutual interaction difficulties.…”

Section: Contact Behaviormentioning

confidence: 99%

Analysis of proxemic communication with HIV/AIDS patients

Galvão

Paiva

Sawada

et al. 2006

Rev. Latino-Am. Enfermagem

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This descriptive and exploratory study analyzed the proxemic factors of the nursing team and HIV/AIDS patients in a hospital environment in Fortaleza - CE, between October and November 2004. Data were collected through non-participant observation. Forty-one interactions were analyzed, in which no gender influence was observed. The professional's position towards the patient was mainly standing; intimate distance occurred in 21.95% of interactions, which were mostly related to technical procedures; personal distance predominated in 63.41% of cases, which were related to technical care; social distance occurred in 14.64% of interactions, which were aimed at conservation; obstacles were present in 15 interactions; local touch was the most frequent contact behavior; visual contact was present in 11 interactions, with a view to regulating the conversation flow; the tone of voice was found always adequate. Through proxemics, we can identify important factors in communication with HIV/AIDS patients.

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Identificação dos tipos de toque ocorridos no atendimento de enfermagem de um serviço ambulatorial

Cited by 2 publications

References 3 publications

Communication Strategies Of The Nursing Team In The Aphasia After Cerebrovascular Accident

Communication Strategies Of The Nursing Team In The Aphasia After Cerebrovascular Accident

Analysis of proxemic communication with HIV/AIDS patients

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