2010
DOI: 10.1590/s0034-89102010005000032
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Humanização e voluntariado: estudo qualitativo em hospitais públicos

Abstract: OBJECTIVE:To analyze the profi le of volunteers and their work process in hospital humanization.

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Cited by 11 publications
(13 citation statements)
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References 13 publications
(35 reference statements)
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“…A síndrome de burnout foi identificada de forma moderada em nosso estudo nos três domínios -despersonalização, exaustão emocional e baixa realização profissional -, em consonância com vários artigos publicados nos últimos anos 4,[6][7][8][9][10][11][12][13][14][15] .…”
Section: Discussionunclassified
See 1 more Smart Citation
“…A síndrome de burnout foi identificada de forma moderada em nosso estudo nos três domínios -despersonalização, exaustão emocional e baixa realização profissional -, em consonância com vários artigos publicados nos últimos anos 4,[6][7][8][9][10][11][12][13][14][15] .…”
Section: Discussionunclassified
“…Estudos 4,[6][7][8][9][10][11][12][13][14][15] apontam questões ambientais e pessoais como causas. No aspecto pessoal, há hipóteses de que alguns médicos são mais resistentes e se adaptam melhor que outros devido a aspectos como a personalidade e a resiliência 2,7,9,13,[15][16][17][18][19] .…”
Section: Introductionunclassified
“…It is believed that volunteers complement the perceived quality of a hospital by contributing to the happiness and comfort of patients, their families, and visitors since they add a human touch to the technical aspect of care (Hotchkiss et al 2009). Although hospital volunteers are seen as a great resource to hospitals, there is little empirical evidence to support this view (Hotchkiss et al 2009;Nogueira-Martins et al 2010). Thus, we theoretically analyze all the variables that influence volunteers' intention to stay; we outline the design of our study to test the hypotheses; we provide the results; and finally we discuss the main implications.…”
Section: Introductionmentioning
confidence: 99%
“…Various other difficulties can be listed, such as: contact with the physical and emotional intimacy of the clients, clients that are difficult to care for or undergoing palliative care, the fear of contracting infections and of making mistakes, and the ethical dilemmas with which they must deal daily. Added to this is the difficulty of combining work and study, leisure and family and expectations related to the professional future (5)(6) .…”
Section: Introductionmentioning
confidence: 99%