2019
DOI: 10.1590/s0034-759020190608
|View full text |Cite
|
Sign up to set email alerts
|

Big Data and Disruptions in Business Models

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1

Citation Types

0
1
0

Year Published

2021
2021
2024
2024

Publication Types

Select...
4

Relationship

0
4

Authors

Journals

citations
Cited by 4 publications
(1 citation statement)
references
References 3 publications
(2 reference statements)
0
1
0
Order By: Relevance
“…CRM enables firms to identify consumers' specific characteristics, a crucial input to the creation of customized and effective marketing strategies (Campbell, 2003), positively affecting firms' performance (Wang & Feng, 2012). Besides that, gadgets and technologies connected to resource integration and data analysis have become an important asset to organizations, increasing the academic interest in understanding the antecedents, the potential and the implications of such reality (Heck, 2019), which highlights the potential use of CRM strategies when aligned with the organization's interests.…”
Section: Introductionmentioning
confidence: 99%
“…CRM enables firms to identify consumers' specific characteristics, a crucial input to the creation of customized and effective marketing strategies (Campbell, 2003), positively affecting firms' performance (Wang & Feng, 2012). Besides that, gadgets and technologies connected to resource integration and data analysis have become an important asset to organizations, increasing the academic interest in understanding the antecedents, the potential and the implications of such reality (Heck, 2019), which highlights the potential use of CRM strategies when aligned with the organization's interests.…”
Section: Introductionmentioning
confidence: 99%