Modernización y gerencia pública

Abstract

ESSAYS MODERNIZATION AND PUBLIC MANAGEMENTOne of the most common complaints by citizens that governments face stems from the procedures, regulations and bureaucracy they are required to face to receive public services. This, however, is also a source of frustration and annoyance in governments.One of the most frequent complaints of the Secretaries -Ministers -and the President of the Republic himself during the 2006-2012 government was precisely the excessive number of useless rules they had to meet to perform their functions; that meant a huge delay and high costs in the government's operation.Regulation in Mexico began to grow following the 1990s crisis as a way to curb public spending by the tax authorities, alongside the issuance of regulations in an attempt to control discretion and corruption. This, however, was rapidly introduced into the DNA of public officials, who found a way to gain control, power and a misguided source of importance in their functions. We then went from a government in which nearly everything could be done on a discretionary basis to one in which nothing could be done.The first processes of deregulation we attempted to implement were based on the traditional methods that were based on international experiences, i.e., management improvement models. The experience quickly showed us that the formula would be a failure, so we designed our own route.The first step, then, was to devise an inventory of rules and procedures. To this end, we reviewed the "normatecas", a micro website where dependencies are required to make the applicable rules available to the public, as well as the registration of procedures at the Commission in charge of improving regulation, which depended on the Ministry of Economy. The findings could not be more shocking.