Operations Management is not the subject it was ten years ago. Then Operations Management (or rather, Production Management as it was then) had a rather dog-eared image. There were a number of reasons for this. As a subject it contained some of the old chestnuts of management education, topics such as work study, Gant Chart planning, controlling factory performance, and so on. Furthermore, the subject seemed to go against all the trends in management education and development. Its concerns were firmly on the shopfloor when other subjects were discovering their 'strategic' dimension, and it focused on systems, machines, and physical problems when the human resource was beginning to be regarded as the most important. Yet now the position has changed and there is evidence to suggest that interest in the subject is starting to revive and this is being reflected in the number of hours devoted to operations management on a wide variety of courses (Miller et al., 1981).The last few years have seen developments in the academic treatment of Operations Management which both broaden the subject to include a much wider range of industries in the non-manufacturing sectors (Wild, 1977; Chase, 1981) and place the operations function in a more strategic context (Skinner, 1978; Hayes and Wheelwright, 1980). At the same time industrial conditions of economic recession, uncertain trading conditions, and increased competitiveness have once again shifted attention to that part of the organisation which actually provides the goods and services on which the organisation depends for its competitiveness. Thus Operations Management is re-establishing itself as an area of study equal to the other functional areas, on the basis that (a) it is the central function of most organisations, (b) it generally has responsibility for the vast majority of the organisation's resources, (c) the organisation of operations is a pervasive activity within industry, and (d) the area which Operations Managers control in the organisation is where many